operations analyst

MicroSourcing goes to Mindanao Enjoy flexible work set up with us. Apply today With over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Open roles:Client Liaison – Legal Services (Intermediate)Business Support ManagerParalegalLegal AssistantMaintenance...

Job SummaryThe Business Analyst is responsible for analyzing business processes, market trends, and operational performance to support strategic decision-making across Limketkai Sons, Inc. This role bridges the gap between data and actionable insights by preparing business reports, conducting feasibility studies, and recommending process improvements. The...

A Workforce Analyst is an integral role in the operations of our Cagayan de Oro site.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of...

Job SummaryWe are seeking a detail-oriented and analytical Quality Assurance Analyst to join our dynamic team. As a QA Analyst, you will be responsible for monitoring and evaluating the quality of customer interactions handled by our ambassadors. Your primary goal will be to ensure adherence to established processes, quality standards, and client...

Job SummaryWe are looking for a highly organized and detail-oriented Inventory Control Analyst to join our team in Cagayan de Oro. This role is responsible for the accurate monitoring, analysis, and management of inventory levels, as well as supporting day-to-day warehouse operations to ensure smooth and efficient supply chain activities.Key...

Overview As a Sales Officer for SB Rental Corporation (CDO), you will be responsible for soliciting and growing the operating lease portfolio based on the assigned quota/target. You will support the Sales Head towards achieving the sales business plan. How you'll contribute Prepares Lease Approval write-up and business information by securing complete...

ROLE SUMMARY:Performs responsible accounting and complex financial analysis. Monitors and assists in reviewing income statement flux analysis compared to current budget/forecasts for assigned companies. Provides analytical support to Management to drive company operating performance.JOB RESPONSIBILITIES:Financial Reporting and ComplianceBudgeting &...

About the Role:We are seeking a detail-oriented and analytical professional to join our team as a MIS Analyst.The successful candidate will be responsible for developing and distributing contact center reporting, modifying and revising scorecards and dashboards, ensuring data integrity and accuracy, and working with the operations and business support teams...

RTA Roles and Responsibilities• Real time Queue monitoring• Incident tracking, logging and escalations.• Will check for Schedule adherence.• Needs to do analysis on daily MIS reports.For E.G.1. At any given slots more breaks have been rostered and he couldn't control the call volume needs to pass feedback to the scheduler to rework on the...

RTA Roles and Responsibilities • Real time Queue monitoring• Incident tracking, logging and escalations.• Will check for Schedule adherence.• Needs to do analysis on daily MIS reports.For E.G.1. At any given slots more breaks have been rostered and he couldn't control the call volume needs to pass feedback to the scheduler to rework on the...