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Housekeeping Officer
2 weeks ago
I. JOB IDENTIFICATION
Incumbent:
Position Title: Housekeeping Officer
Company: PROFESSIONAL MAINTENANCE GROUP, INC.
Department: OPERATIONS DEPARTMENT
II. KEY ORGANIZATIONAL RELATIONSHIPS
Reports to: PRESIDENT
Coordinates with: FINANCE & ADMINISTRATION MANAGER
HR MANAGER
LOGISTICS
III. JOB SUMMARY:
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with standards and guidelines. Responsible for staffing, scheduling, training and developing housekeeping staff.
IV. TASKS AND RESPONSIBILITIES:
- Planning, organizing and directing Housekeeping Staff to ensure the highest degree of client Satisfaction.
- Attends Clients meeting as the needs arises or as per Client's request.
- Purchase, re-order and maintain housekeeping supplies and inventory.
- Recruit, schedule and train all new housekeeping staff members.
- Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
- Uphold the highest standards of cleanliness, safety, and conduct.
- Knowledge of OSHA and safety standards within Housekeeping department.
- Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
V. REQUIRED KNOWLEDGE/SKILLS/JOB QUALIFICATIONS:
- Previous experience managing a team of housekeeping employees through motivation, coaching and development.
- The ability to anticipate customer needs, change goals and direction quickly and multitask
- Advanced knowledge of Housekeeping process and procedures.
- Proven experience supervising housekeeping departments of 15+ employees.
- Ability to maintain a budget
- Capable of using independent judgment/solid decision making skills ability
- Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
Job Types: Full-time, Permanent
Work Location: In person