Lending General Operations Manager

3 hours ago

Manila, National Capital Region, Philippines GCash Full time ₱1,200,000 - ₱3,600,000 per year

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Does

  • Oversees activities of Loan Operations, covering financial reconciliations and compliance assurance processes.
  • Ensures adequate manpower is allocated over a 7-day shift.
  • Enforces standardization of procedure and quality of operational performance of Operations team.

Displays

  • Deep understanding of the lending lifecycle, from registration to collection, at a transactional level.
  • Eye for detail in identifying patterns and gaps in operational processes, being able to recommend and take advantage of opportunities of improvements.
  • Maintains a sustainable and scalable vision of operational design in a fintech space, bridging the Operations team with needs for digital transformation.
  • Champions continuous improvement within the team, for both process efficiency and process control.

Delivers

  • Meets daily, weekly and monthly SLA's for regular tasks
  • Ensures human-driven errors are mitigated, and identified and corrected as a matter of procedure.
  • Regularly reports performance and progress of initiatives pursued by the team.
  • Keeps the operations team motivated and purpose-driven.

What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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