Retail Store Manager

2 days ago

Bacolod City, Western Visayas, Philippines SM Investments Corporation Full time

Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.

Key Accountabilities

1. Sales Achievement Plan

  • Execute directions and sales strategies to achieve or improve on sales targets.
  • Propose innovative ideas to increase market share.
  • Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.

2. Customer Engagement

  • Ensure high levels of customers' satisfaction through excellent service.
  • Handle customer complaints, with the end in view of promoting customer goodwill.
  • Obtain information from customers and sales people on merchandise for feedback to merchandising and management.

3. Store Administration

  • Ensure standard operating procedures and compliance to Company policies are strictly implemented.
  • Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.
  • Maintain attractive merchandise presentation and fresh appearance to induce customers to buy. Ensure proper placement of signages.
  • Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.
  • Ensure strict adherence of counter personnel to set counter policies, systems and procedures.

4. Merchandise and Stock Management

  • Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.
  • Enforce standard procedures to ensure that merchandise is correctly tagged/priced.
  • Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.
  • Implement measures to reduce merchandise losses for improved profitability. Increase subordinates' consciousness of merchandise security requirements.

5. People Management

  • Conduct personnel performance appraisals to assess training needs and build career paths.
  • Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.
  • Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)
  • Motivate staff.
  • Coordinate with HR to hire the right candidates.

6. Treasury

  • In the absence of a Treasury Assistant, act as custodian of petty cash fund and all other funds maintained by the branch.

7. Perform other functions that may be assigned.

Job Qualification:

  • Candidate must be a graduate of any 4 year course
  • Must have 4-5 years Store Managerial background in retail, store operations, or any similar experience
  • Must have strong leadership and managerial skills

Job Type: Full-time

Education:

  • Bachelor's (Required)

Experience:

  • Managerial: 5 years (Required)
  • Store Operation: 5 years (Required)
  • People Management: 5 years (Required)

Work Location: In person

  • Seasonal Sales Associate/Cashier/Stockman- HINIGARAN NEGROS

    2 days ago

    Bacolod City, Western Visayas, Philippines RRJ, Mr Lee, Petrol, Bobson Full time

    About the roleWe are seeking an enthusiastic Personnel's. As a Sales Associate, Stockman, Cashier you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and contributing to the overall success of our retail store. This is a full-time role, offering the opportunity to be part of a growing and vibrant...

  • SM Iloilo

    7 days ago

    Iloilo City, Western Visayas, Philippines SUN BATTLEDORE INC Full time

    The Branch Retail Supervisor is responsible for overseeing the day-to-day operations of the store, ensuring compliance with company policies and brand standards, and managing the performance of store personnel. This role involves leading operational efforts, conducting audits, addressing operational issues, and ensuring that all operational functions are...

  • Account Officer

    2 weeks ago

    Bacolod City, Western Visayas, Philippines EastWest Bank Full time

    About the Job Location: Bacolod Corporate Title: Junior Officer - Senior Assistant Manager (JO-SAM) Work Arrangement: Onsite Our Consumer Lending team is looking for experienced professionals to join us in Bacolod in the role of Account Officer. In this role, you will be responsible for building and strengthening strategic partnerships with EastWest Stores...

  • sales staff

    2 weeks ago

    Bacolod City, Western Visayas, Philippines NEGROS CV FREEDOM MARKETING INC. Full time

    Required QualificationsAt least College Level or Graduate of any business-related course.Minimum 1-3 years of proven sales experience (or equivalent customer-facing role).Demonstrated ability to achieve and surpass sales quotas.Exceptional communication and presentation skills (verbal and written).Solid understanding of the sales process, from prospecting to...

  • Branch Inventory Staff

    2 weeks ago

    Bacolod City, Western Visayas, Philippines NEGROS CV FREEDOM MARKETING INC. Full time

    Core Responsibilities and DutiesThe duties of Branch Inventory Staff generally revolve around counting, tracking, reconciling, and reporting on inventory. Key responsibilities include:Inventory ManagementPhysical Counting: Conduct regular physical inventory counts, cycle counts, or wall-to-wall audits to verify stock levels.Receipt and Issuance Verification:...

  • Senior Backend Engineer

    1 week ago

    Bacolod City, Western Visayas, Philippines CoDev Full time

    OverviewWe are seeking Senior Backend Engineers to form the core of the development team,responsible for building the microservices, APIs, and business logic that drive our platform.As a Senior Backend Engineer, you will architect and implement the backend services thatpower our applications. Your work will include building CRM-like functionality, developing...

  • Retail Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines UpSkill MNL Full time

    Qualifications:Bachelor's degree in business, retail management, education, or a related field.Minimum of 5 years of experience in retail OperationsProven track record in customer service, sales performance, and team coachingHands-on experience with retail systems such as POs, inventory tracking, and sales analyticsStrong working knowledge of hardware,...

  • Branch Manager

    2 days ago

    Cebu City, Central Visayas, Philippines REIS Holdings Inc. Full time

    The Branch Manager is responsible for the overall performance, operations, and profitability of the Fragrance Factory branch. This includes achieving sales targets, ensuring excellent customer service, maintaining proper inventory levels, and leading the store team in accordance with company standards and values.The Branch Manager acts as the primary...

  • BPO Assistant Manager

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job: Assistant Manager - Retail (Cebu) | OnsiteNature Of the Account: RetailStart Date: 12-SepType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: 24x7Educational Requirement: 2nd year completed / College GraduateWork Experience:4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the retail...

  • Branch Manager for Mandaue Cebu

    2 days ago

    Mandaue City, Central Visayas, Philippines Executive Optical, Inc. Full time

    Oversees the productivity of the branch and manages its day-to-day operations such as increasing sales and profitability, the efficiency of branch employees, employing excellent customer service, securing branch inventories/stocks, and ensuring its accuracy and developing competencies of branch employees.QUALIFICATIONS:Graduate of any bachelor's degree...