Client Services Accounting Administrator

14 hours ago

Manila, National Capital Region, Philippines AS White Global Full time ₱54,000 - ₱72,000 per year

Being the right fit for a tech-focused Australian accounting firm supporting SME law firms with strategic financial advice and premium client service.
The Opportunity
You will play a crucial role in delivering exceptional client experiences. This role supports the Accounting Team by handling administrative and compliance tasks, ensuring smooth client service delivery.

Why join us?

  • Proudly Great Place to Work certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training
  • Flexible work setup

Staff Testimonial
" We are passionate about building a great working culture and taking care of people development " - General Manager of this AU chartered accounting firm.

What You'll Do

  • Work closely with two Client Managers, managing administrative tasks for the Accounting Team.
  • Communicate directly with clients regarding Australian tax and compliance matters, record information, and triage queries to the appropriate Client Manager or contact.
  • Coordinate client onboarding and offboarding to ensure a professional and seamless process.
  • Prepare and lodge BAS and compliance documents with ATO and ASIC.
  • Collect the financial statements, tax returns, and client advice packs for delivery.
  • Maintain accurate client records and ensure data integrity in CRM systems.
  • Assist in maintaining FWO standards for client service, confidentiality, and compliance.

Key Criteria

  • Minimum 2 years of experience in a Client Service Administrator or administrative role with exposure to Australian tax and compliance.
  • Strong knowledge of payment plans, BAS lodgment, and collation pack preparation.
  • Familiarity with ATO Portal, XERO PM systems, SharePoint, and Microsoft Teams.
  • Experience with Now Infinity or similar ASIC platforms is a big plus
  • Excellent written, communication skills and good phone ethic

Work setup

  • Manila (BGC, Taguig): Australian hours (7 am–4 pm PHT) with a hybrid setup will be considered after a 3-month training onsite.

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