
Associate, Agent
2 days ago
Job Responsibilities:
- Handle blended customer service channels (voice and non-voice).
- Provide accurate information and resolve customer inquiries in a timely manner.
- Demonstrate knowledge of customer service principles and processes.
- Perform efficient data entry and maintain accurate records.
- Deliver excellent communication and support in both Tagalog and English.
- Adapt to a shifting work schedule and fast-paced environment.
Qualifications:
- Bachelor's Degree graduates are welcome to apply.
- Senior High School graduates may be considered with at least 6 months BPO experience (chat and voice support).
- Average to good communication skills in English.
- Strong customer service orientation.
- Good data entry and typing skills (minimum 35 WPM).
- Willingness to work onsite in Ortigas, Pasig City.
- Amenable to shifting schedules.
Job Type: Full-time
Pay: Php18, Php19,500.00 per month
Application Question(s):
- Are you an Immediate Joiner ?
Work Location: In person
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