Relationship Manager
5 days ago
This position is responsible for the overall management and performance of the branch, combining operational excellence with strategic business development and sales execution. This role ensures effective day-to-day operations, compliance with banking standards, and achievement of branch sales targets—particularly in the growth of CASA (Current and Savings Account) deposits.
What you'll be doing
- Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's deposit and loan portfolio.
- Collaborate with other branches and departments to share best practices and identify opportunities for process improvements
- Monitor branch performance metrics and implement corrective actions to achieve business goals
- Ensure compliance with all relevant banking regulations, policies, and procedures
- Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share
What we're looking for
- Preferably 5 years of experience in a similar branch management or banking leadership role, preferably in the retail banking sector
- Proven track record of driving branch business growth, managing a team, and delivering exceptional customer service
- Strong understanding of retail banking operations, products, and services, as well as a keen awareness of the local market dynamics
- Excellent communication, interpersonal, and leadership skills to effectively engage with customers, team members, and stakeholders
- Ability to work in a fast-paced environment and adapt to changing business needs
- Bachelor's degree in Business, Finance, or a related field
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