Marketing & Guest Experience Associate, Events

6 days ago

Samal, Philippines LYR GROUP OF COMPANIES Full time ₱40,000 - ₱60,000 per year

Almeja Azul Resort is seeking a dynamic Marketing & Guest Experience Associate to lead our Events Department. We need a creative, results-oriented individual with a sharp eye for design, a love for building strong client relationships, and a passion for crafting memorable moments.

Key Responsibilities:

  • Strategic Marketing & Lead Generation:

    Develop and execute strategic marketing plans to generate new event leads for weddings, corporate events, and social gatherings. This includes managing our social media presence, creating compelling digital and print promotional materials, and attending industry events to drive brand visibility and inquiries.
  • Client Journey & Guest Experience: Manage the entire client journey, from initial lead through post-event follow-up, ensuring an exceptional and personalized guest experience. Act as the primary design and planning partner, translating the client's vision into a cohesive, aesthetically pleasing event.
  • Design Quality Assurance:

    Work closely with clients and vendors to conceptualize and design events that are unique, memorable, and align with both the client's vision and the Almeja Azul brand standards. Ensure all marketing and event materials reflect high-quality design and professional execution.
  • Operational & Service Excellence:

    Collaborate seamlessly with our operations and catering teams to guarantee a flawless and delightful event execution. Focus on smooth logistical coordination and superior service delivery, gathering feedback to continuously elevate our event standards.

QUALIFICATIONS:
- Proven experience in marketing and/or client-facing roles, preferably within the hospitality or events industry.
- A strong portfolio or demonstrated passion for creativity and event design.
- Demonstrated success in creating and implementing marketing initiatives that result in lead generation.
- A commitment to service excellence and the ability to proactively anticipate client and guest needs.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects simultaneously and work effectively both independently and as part of a team.
- Adept in marketing performance tracking and reporting tools that provide actionable insights for leadership on lead quality and guest satisfaction.

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