E-Commerce Specialist

2 days ago

Valenzuela, Philippines Nexus Ingredients Inc. Full time ₱300,000 - ₱360,000 per year

1. Store Operations and Performance Management

  • Monitor the health and performance metrics of Lazada, Shopee, and Tiktok stores, ensuring compliance with platform policies and achieving store targets.
  • Track and analyze key metrics, such as seller ratings, customer feedback, and sales performance, to identify areas for improvement.

2. Customer Interaction and Response Management

  • Supervise chat response teams to ensure timely and high-quality responses to customer inquiries.
  • Implement processes to improve response rates and maintain customer satisfaction.

3. Claim, Payouts, and Disputes

  • Oversee claims and disputes with the e-commerce platforms, ensuring timely and accurate resolution.
  • Monitor payouts to ensure they align with sales records and promptly address discrepancies.

4. Platform Collaboration and Support

  • Establish and maintain relationships with platform account managers to secure support for store activities and campaigns.
  • Stay updated on platform policies, promotional opportunities, and trends to leverage for store success.

5. Cross-Department Collaboration

  • Coordinate with marketing, operations, and supply chain teams to ensure adequate stock levels, promotional alignment, and smooth order fulfillment.
  • Provide regular updates to the Managing Director and other stakeholders on store performance and key initiatives.

6. Team Management and Development

  • Train and guide the chat response team and other assigned staff to meet performance expectations.
  • Develop and implement processes to improve operational efficiency and customer satisfaction.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • E-commerce Specialist

    1 week ago

    Valenzuela, Philippines RemoteVA Full time

    Overview Job Title: E-Commerce Marketplace SpecialistWork Schedule: Full-Time (Remote), 9:00 am - 5:00 pm EST We are looking for an experienced and highly knowledgeable E-Commerce Marketplace Specialist to manage and grow our client’s online sales channels. The ideal candidate will have a proven track record in Walmart Marketplace, Amazon, and other...

  • E-Commerce Specialist

    2 weeks ago

    Valenzuela, Metro Manila, Philippines Innovatrade Ingredients Corp. Full time ₱400,000 - ₱600,000 per year

    We are looking for a detail-oriented and performance-driven E-commerce Specialist to help manage and grow our online sales channels. You will be responsible for updating product listings, managing promotions, analyzing data, and supporting the day-to-day operations of our e-commerce platforms.DUTIES AND RESPONSIBILITIES :Manage and optimize product listings,...

  • E-commerce Operations Specialist

    2 weeks ago

    Valenzuela, Philippines Organica Nutrition, Inc. Full time ₱200,000 - ₱250,000 per year

    The E-Commerce Operations Specialist (TikTok Shop) is responsible for managing daily operations, product uploads, campaign enrollments, and platform optimization to drive sales and visibility on TikTok Shop. This role ensures accurate catalog management, smooth execution of promotions, and efficient order handling. The specialist also tracks performance...

  • E-commerce Account Specialist

    2 weeks ago

    Valenzuela, Philippines Buildmate Marketing Full time ₱216,000 per year

    Responsibilities:Manage and maintain online stores (Shopee, Lazada, TikTok) ensuring accurate product listings, pricing, and promotions.-Monitor and analyze store performance, including sales trends, conversion rates, traffic, and other key metrics.-Coordinate with the marketing team for campaigns, vouchers, and promotional activities to boost visibility and...

  • Digital Marketing Specialist

    1 week ago

    Valenzuela, Philippines Remote VA Full time

    Work Schedule: Part-time (20 hours/week), Eastern Standard Time We are looking for a creative and detail-oriented Marketing & E-Commerce Assistant to support our client’s online business operations. This role will involve creating and executing email marketing campaigns, managing social media channels, producing engaging content, and assisting with...

  • Operations Specialist

    1 week ago

    Valenzuela, Philippines Risefully Inc. Full time

    Overview Handle day-to-day operations on e-commerce platforms like Shopee, Lazada, or TikTok. Responsibilities Manage product listings, stock updates, and pricing adjustments. Provide excellent services and ensure customer satisfaction. Address customer concerns and inquiries, ensuring satisfaction and resolving issues. Negotiate with customers when...

  • Ecommerce Account Specialist

    2 weeks ago

    Valenzuela City, Philippines Trade Mate Distribution Inc. Full time ₱800,000 - ₱1,200,000 per year

    Schedule : Monday -Friday Rate: (Negotiable upon interview ) + incentivesQualificationsBachelor's degree in Marketing, Business Administration, E-commerce, or a related field (preferred but not required).Experience in handling Shopee, Lazada, or TikTok Shop accounts is an advantage.Strong analytical and problem-solving skills with attention to...

  • Marketing Specialist

    7 days ago

    Valenzuela, Philippines Mclink Copy Services Phils. Inc Full time

    Key Responsibilities: Online Marketing: Manage digital marketing campaigns across platforms such as Facebook, Instagram, TikTok, Lazada, Shopee, and Google. Create and schedule content calendars for social media, e-commerce platforms, and company website. Monitor, analyze, and report on digital campaign performance (engagement, conversion, ROI). Execute...

  • Ecommerce Account Specialist

    11 hours ago

    Valenzuela, Metro Manila, Philippines Trade Mate Distribution Inc. Full time ₱250,000 - ₱500,000 per year

    Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field (preferred but not required).Experience in handling Shopee, Lazada, or TikTok Shop accounts is an advantage.Strong analytical and problem-solving skills with attention to detail.Proficient in Microsoft Excel/Google Sheets for reporting and data analysis.Excellent...

  • content marketing specialist

    2 weeks ago

    Valenzuela Central Post Office - Malinta, Philippines INNOVATIVE PACKAGING INDUSTRY CORP Full time ₱600,000 - ₱800,000 per year

    The Content Marketing Specialist ensures that OSH's voice, storytelling, and visuals stay fresh, engaging, and aligned with our mission: Healthy Made Yummy. This role is the creative engine behind the brand's content across digital, events, and PR.Key Responsibilities:Content Planning & Creation: Conceptualize and produce engaging content (captions, blogs,...