Mortgage & Credit Process Officer (Servicing Specialist / Para Broker)

1 week ago

Manila, National Capital Region, Philippines Rapid Screening Pty Ltd Full time ₱40,000 - ₱80,000 per year

Mortgage & Credit Process Officer (AU Mortgage Industry /Servicing Specialist / Para Broker)

Are you passionate about helping clients achieve their homeownership dreams?

Do you take pride in your precision, professionalism, and ability to make complex loan processes run like clockwork?

If you've got para broking or servicing experience and love being the trusted go-to person who keeps everything running smoothly — this is your chance to shine

About the Role

As our Mortgage & Credit Process Officer, you'll be the operational heartbeat behind our brokers — ensuring every client enjoys a seamless journey from application to settlement.

This isn't just another admin job — it's a key role where your expertise, accuracy, and proactive communication help clients reach one of life's biggest milestones: owning their dream home.

You'll manage the full loan servicing process — reviewing documents, liaising with clients and brokers, managing applications in Infinity, and ensuring everything stays on track.

What You'll Be Doing

Be the trusted servicing specialist supporting Australian mortgage brokers

Manage client relationships and provide timely updates and follow-ups

Review payslips, credit reports, and client documents with precision

Oversee compliance and credit policy checks

Handle PA-style tasks to streamline broker operations

Use Infinity to manage loan progress efficiently

Anticipate client and broker needs — always staying one step ahead

What You'll Bring

  • Minimum 2 years of servicing experience in the Australian mortgage industry
  • Proven experience as a para broker, loan servicing officer, or loan support specialist
  • Hands-on experience with Infinity (essential)
  • Familiarity with SMSF, commercial, and self-employed loans (highly desirable)
  • Exceptional attention to detail and client-first mindset
  • Strong communication, organisation, and time management skills

Why You'll Love Working With Us

  • Supportive, professional, and passionate mortgage team
  • Exposure to diverse loan types and clients across Australia
  • Stable, long-term opportunity where your skills make a real difference
  • Friendly culture that celebrates growth, initiative, and excellence

Ready to take the next step in your mortgage career?

If you're detail-driven, proactive, and thrive in a client-focused role — we want to meet you

Apply today and be part of a team that values precision, professionalism, and passion for client success.

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