Business Analyst

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide

Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you

Role: Business Analyst
Location: Makati | Hybrid Work Arrangement (2 days onsite a week)

About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

JOB OVERVIEW

The Business Analyst will play a critical role providing an interface between the client business, supported brands and Information Technology specialists to create meaningful documentation and implement planning for systems and processes. This role will ensure that projects meets the business requirements and functions effectively across all departments. The analyst will work closely with stakeholders to gather and document requirements, create test cases, and execute testing plans.

DUTIES AND RESPONSIBILITIES

• Provide an interface between key business staff and the Information Technology specialist/3rd party provider/implementation partner
• Participate in discussions with SMEs and create user stories that clearly document the business requirement
• Working knowledge of testing concepts and practices.
• Provide support to internal and externals users.
• Involvement with applications that are configuration driven and have experience with estimating configuration effort, unit testing, troubleshooting issues and providing support
• Document and maintain system specifications, solution designs and other documentation using approved standards (including Jira and other knowledge base tools).
• Apply a standard approach to all tasks and activities based on procedures, policy guides or predefined methodologies proscribed by management.

QUALIFICATIONS

• 3 - 5 years related experience, preferably within an insurance or financial services operation
• Studying toward or completed a tertiary qualification – diploma, certificate, degree in related discipline.
• Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team in an Waterfall/Agile hybrid environment
• Requirements, configuration, testing and documentation experience.
• Ability to work across concurrent projects of different scale and scope.

What's in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you Apply directly on this job ad, and let's forge a brighter future together

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.