Waitstaff (Service Crew) for Direct Employment - Mandaluyong/Pasig Area
10 hours ago
ABOUT US:
Our company, Sichu Malatang, is the first to bring authentic Szechuan malatang to the
Filipino yuppies, foodies, and mallgoers in the Philippines. We serve a unique hotpot
experience personalized to each one's food preferences, with each bowl weighed and paid
according to your cravings. In 2019, Sichu Malatang opened its first store in Double Dragon
Meridian Park and instantly became a hit to the Chinese market. Sichu eventually adopted a
more localized approach in marketing, social media content and store design, while
maintaining a modern Chinese ambiance. We also added new cooking techniques and now
offer three choices - Hotpot, Drypot and Mixpot, all cooked in-store by our Chinese Chefs. It
is served fast by the bowl so that you can enjoy your hotpot noodles on a quick lunch break
or on a casual dinner with friends and work colleagues.
I. JOB OVERVIEW:
Waitstaff is responsible for the tasks such as maintaining cleanliness and orderliness in
buffet station, sauce and condiments station, tables, and chairs in line with food and security
standard. They are also in charge of recommending dishes based on guests' tastes and
preferences, when requested. Ensuring customer satisfaction in their dining experience at all
times is also the role of a Waitstaff by being in charge of the restaurant's presentable image
to the guests. Due to the fast-paced environment of Sichu Malatang, they are also required to
have a dynamic schedule and flexibility in the roles such as assisting other understaffed
stations, when needed.
II. JOB DESCRIPTION: Duties and Responsibilities
- Ensure the buffet station is set up with all required ingredients, utensils, sauces, and
condiments before service hours.
- Maintain the visual appeal of the buffet by regularly refilling and arranging fresh, high-
quality ingredients, condiments, and sauces for guests to choose from. Replenishment
of bowls is also included.
- Provide outstanding customer service by welcoming guests and ensuring an overall
enjoyable dining experience.
- Set up and maintain clean, organized, and well-presented tables. Clear dishes and reset
tables promptly to accommodate incoming guests.
- Provide customers with information on ingredients and menu when requested.
- Assist Dishwashing Station, when needed.
- Adhere to strict hygiene and sanitation practices, including frequent handwashing, use of
gloves, and maintaining a clean workspace.
III. JOB REQUIREMENTS AND SKILLS
- Proven work experience as a server or waitstaff, but not required.
- Basic understanding of food safety and hygiene practices.
- Customer-oriented and planning skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong teamwork and communication skills.
- Willingness to adapt to changing schedules, including working evenings, weekends, and
holidays, as dictated by the operational needs of the restaurant.
- Willingness to learn and take direction from branch assistant manager.
- Amenable to Work in our Mandaluyong/Pasig Branches - Shangri-La Mall and Podium Branch
IV EMPLOYMENT DETAILS
Direct employment
Fulltime/Probationary Employment
Overtime Pay, Holiday Pay (if needed)
Job Type: Full-time
Pay: Php695.00 per day
Education:
- Senior High School (Preferred)
Work Location: In person
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