Clinic Cluster Lead

ActiveOne Health is your partner in providing end-to-end corporate healthcare solutions for all, operating as a subsidiary of RelianceUnited. We provide consumer-centric healthcare services for your company - made simpler and better. Together.

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Job Objective / Purpose:

The Clinic Cluster Lead will handle clinic management in terms of daily clinic operations, engagement with staff, guidance in reports, audit compliance, etc. A coordinator and first line to engage with clinic site personnel to address day-to-day concerns.

Duties and Responsibilities:

• Monitors compliance of staff with standards defined by ActiveOne specifically concerning customer service and other staff behavior policies.

• Monitors and maintains records of staff performance relative to attendance & performance

• Communication/coordination with site medical personnel regarding client requirements and policy updates

• Coordination with CMT regarding client escalations on staffing and operational issues and ensuring compliance to response time is met.

• Respond to site medical personnel concerns and queries and direct coordination with the involved departments to ensure concerns are addressed.

• Endorsement and monitoring of Nurses and MDs for deployment.

• Assists in monitoring OSH compliance and submission of AMR and WAIR (Covid and Accident) to client POC.

• Organize/identify Health Programs based on the client's illness/incidence reports

• Collaborate with CMT regarding ActiveOne program/training initiatives (Mental Health, Customer Service, OSH training, etc).

• Assists in the coordination with site medical personnel regarding clinic schedule and attendance, approval of leaves and overtime

• Maintains the list of handled site medical personnel.

• Consolidate the daily, weekly & monthly inventory of PPE/medicines & medical supplies across all sites for submission to the Client POC

• Coordinate with the clinic Nurses regarding the submission of the clinic utilization reports to CRT

• Monitor the on-time submission of the clinic utilization report to the Client POC

• Monthly checking of equipment, medicines & medical supplies inventory, and requisitions before submission to the Client POC

• Consolidation of Waste Disposal report per Client's requests

Qualifications:

• Candidate must possess at least a Professional License (Passed Board/Bar/Professional License Exam) in Nursing or equivalent.

• At least one year of experience in an occupational health setting, business operations, and/or administrative role

• Preferably with BOSH training but not required

• Ability to thrive under a flexible work schedule environment