Channel Segmentation Expert

1 week ago

Taguig, National Capital Region, Philippines Globe Telecom Full time ₱1,200,000 - ₱2,400,000 per year

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description
The Channel Segmentation Expert ensures the accuracy, consistency, and business alignment of Globe's B2B customer and account segmentation. The role owns the customer master list governance process and ensures that all account tagging, segmentation, and distribution adhere to established channel principles. This role provides the analytical and operational foundation for fair account coverage, effective channel management, and informed business decisions.

Duties And Responsibilities
Customer Master List Governance

  • Lead end-to-end clean-up, validation, and ongoing maintenance of the B2B customer master list.
  • Define and execute quality control mechanisms to maintain data accuracy across CRM and sales systems.
  • Collaborate with cross-functional units (i.e. Strategy & Business Intelligence, Operations/Leads Management/L2A) to ensure master data integrity and synchronization.

Account Segmentation & Retagging

  • Apply pre-defined segmentation principles to classify accounts based on geography, potential size, and overall channel fit.
  • Serve as the go-to resource for interpreting and implementing segmentation logic in operational systems.

Account Rebalancing & Distribution

  • Analyze account coverage and recommend redistributions to optimize sales load balancing and market reach.
  • Execute account transfers aligned with segmentation rules.
  • Develop and maintain tracking mechanisms for account ownership, tagging compliance, and coverage ratios.

Insights & Continuous Improvement

  • Generate insights on channel mix, customer distribution, and account productivity.
  • Drive automation initiatives to improve the efficiency and accuracy of segmentation processes.
  • Document and continuously improve data maintenance and segmentation workflows.

Requirements

  • Bachelor's degree in Business, Data Analytics, or related field
  • Minimum 2 years of experience in sales operations, channel management, or commercial analytics.
  • Strong understanding of B2B channel structures, segmentation models, and sales coverage frameworks.
  • Advanced Excel, Google Sheets, or CRM system skills (Salesforce experience preferred).
  • Strong analytical mindset, attention to detail, and ability to interpret complex data for decision-making.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

  • B2B Channel Director

    6 days ago

    Taguig, National Capital Region, Philippines Career Connect Full time ₱120,000 - ₱240,000 per year

    Job Overview: The B2B Channel Director is accountable for generating revenue through the organization's partner and channel ecosystem. The role defines and executes the B2B channel strategy to achieve sales growth, expand market coverage, and strengthen customer success. This includes building and optimizing relationships with distributors, resellers, system...

  • Segment Producer- Hybrid

    4 days ago

    Taguig, National Capital Region, Philippines weSource Recruitment Full time

    We are hiring for a Content/Segment Producer for a client in the esports industry ASAPThis is a hybrid work with BGC. Salary of up to 100K based on experience.Must have experience producing contents/segments for any of the follow:TV ShowsGame TournamentsLive EventsEssential Experience2-3 years experience in a media agency or TV production environment with a...

  • Channel Sales Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Focus Global Full time ₱900,000 - ₱1,200,000 per year

    About the Role Our Channel Sales Specialist will join the Technogym team in championing wellness and bringing the world's leading designer of state-of-the-art fitness solutions to more homes and sports centers in the Philippines As our Channel Sales Specialist, you are a strategic go-getter: you think, act, and talk like an owner whose passion is to bring...

  • Senior Manager Channel Management

    2 days ago

    Taguig, National Capital Region, Philippines Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeResponsibilities may include the following and other duties may be assigned.Align Indirect Channel...

  • Subject Matter Expert

    13 hours ago

    Taguig, National Capital Region, Philippines HelloConnect Full time

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Campaign Deployment Specialist

    1 week ago

    Taguig, National Capital Region, Philippines HelloConnect Full time ₱1,200,000 - ₱2,400,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Head of Sales

    2 days ago

    Taguig, National Capital Region, Philippines Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Retention and Escalations Expert

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Full time ₱80,000 - ₱120,000 per year

    Company Description About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

  • Billing Expert

    1 week ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time ₱3,000,000 - ₱4,500,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionWe are looking for a highly motivated and detail-oriented Bill Control Analyst to join our Bill Control Unit. This role is essential to...

  • Vendor Management Expert

    1 week ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time ₱800,000 - ₱1,500,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionResponsible for overseeing the mobile device requirements of the consumer business, driving strategic partnerships, and ensuring seamless...