Operations Intelligence Specialist

7 days ago

Manila, National Capital Region, Philippines Remitly Inc. Full time

Job Description:

We are seeking a highly analytical and business-minded Operations Intelligence Specialist to join our team. In this role, you will leverage data to optimize operational performance and improve efficiency. You will work closely with Operations teams, including operations, product and strategy, to deliver actionable insights, data-driven solutions and operational dashboards.

Key Responsibilities

  • *Data Analysis & Modeling*
  • Develop predictive models and simulations to optimize key operational processes.

  • Analyze large datasets to uncover trends, inefficiencies, and improvement opportunities.

  • *Dashboarding & Reporting*

  • Build and maintain dashboards that track performance KPIs and operational metrics.

  • Automate data pipelines for real-time reporting and alerts.

  • *Operational Strategy & Optimization*

  • Partner with operations leadership to identify data-driven strategies that improve customer experience and reduce costs.

  • *Stakeholder Collaboration*

  • Translate complex data findings into compelling narratives and recommendations for stakeholders.
  • Work closely with operational teams and other relative departments to ensure the quality, availability, and usability of operational data.

**Preferred Qualifications****

  • 2-5 years of experience in a data science, analytics, or operations analytics role.
  • Good to have - Proficiency in SQL, Python, and data visualization tools (e.g., Tableau, Power BI and other such platforms).
  • Strong understanding of statistical methods, predictive modeling, and optimization techniques.
  • Experience working with large datasets in cloud-based environments (e.g., AWS, GCP, Azure).
  • Experience in a high-growth tech or fintech company.

**Soft Skills****

  • Strong business acumen and curiosity to explore operational challenges.
  • Excellent communication and storytelling skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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