HR Shared Services Associate

Philippines

GEO - HR & Benefits Services

1 day ago

Why join Safeguard Global?

We want to help you "Work in Any Way" - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.

Our roles aren't just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You.

The role in a nutshell:

The HR Shared Services Associate is responsible for resolving and supporting client HR queries and delivering a range of HR services. In this role, you will ensure compliance with regional and local regulations while providing a positive experience for our clients and employees.

How you will make a difference:

• Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
• Manage administrative tasks such as data entry, employee file management, and processing HR-related documents.
• Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels.
• Follow standard operating procedures (SOPs) accurately and consistently.
• Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
• Deliver timely and accurate HR services clients.
• Promote a collaborative team environment, fostering teamwork and cross-functional cooperation.
• Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders.
• Uphold and demonstrate company values in all interactions and responsibilities

What will give you an advantage:

• Minimum 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities.
• Experience in the Europe and Asia regions a plus
• Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences
• Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet
• Ability to deal with ambiguity and work in a dynamic, results-oriented environment
• Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly
• High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities.
• Ability to meet deadlines (SLAs).

Who we are and what we do:

Safeguard Global is….Global With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.

Our Global Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• Bonding Leave: Enjoy paid leave to bond with your new family member.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

Why become a Guardian:

• International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.

Welcome to the Future of Work

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.