Customer Experience Executive

1 week ago

Manila, National Capital Region, Philippines Probe Contact Solutions Australia Pty Ltd Full time $1,000 - $2,000 per year

JOB SUMMARY:

Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.

Educational Attainment:

At least a Senior High School Graduate

Desired Years of Experience:

At least 6 months of experience in a customer service industry

Desired Industry Exposure:

BPO Industry, customer service-oriented industry/environment

Desired Role Exposure:

Preference is with prior BPO experience or at least, in a customer-service industry specifically sales

MINIMUM REQUIREMENTS:

  • At least Sr. High School graduate
  • With Excellent English Communication (Oral and Written)
  • Experience on the phone, email and live chat support is preferred but not required
  • Has strong verbal and written communication and comprehension skills
  • Amenable to reporting on-site

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