Customer Experience Executive

JOB SUMMARY:Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.Educational Attainment:At least a Senior High School GraduateDesired Years...

Main Activities and Responsibilities:  Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.Actively contribute to Probe's commitment to fostering a respectful and inclusive workplace by taking proactive measures to identify and eliminate...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

JOB SUMMARY:A Customer Experience Executive will receive training and is expected to have mastery and knowledge of the account's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries include...

Responsible for: The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future.  Main Activities and Responsibilities: Probe CX Compliance:Ensure a safe, healthy and sustainable workplace...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

MINIMUM REQUIREMENTS:18 years old and aboveAt least a Senior High School graduatewith at least 6 months BPO related industry experience PREFERRED REQUIREMENTS:Above average oral and written English Communication skillsHigh attention to detail and accuracyPassionate and with integrity toward workAbility to use MS Office or Google Suite applicationAmenable to...

Main Activities and Responsibilities: ● Answering inbound calls and emails from Suppliers, Inventory Controllers and Vendor Replenishment Planners to schedule or modify booking in relation to the delivery of inventory to Coles Distribution Centres.● Outbound calls to co-ordinate the scheduling of freight bookings● Escalate the critical issues to the...

Job Overview:Includes but not limited to processing Admin/Club requests, Contract Review, Membership Changes and Invoicing. May also include liaising with clubs and clients via emailMinimum Requirements:● Excellent communication skills, written and oral● Excellent listening comprehension● Excellent time management & organisational skills● Strong...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...