
cocopan - cashier/ store crew (tejeros, guadalupe, makati)
1 week ago
Selling and Customer Management
Greets customers entering/ordering inside the store
Enhances customer experience by following "S.E.T. Principles: Smile, Eye Contact, Thank You
Implements the standard COCOPAN selling process
Engages the customer with full attention and ask for their orders
Uses proper procedure to ensure the accuracy of every order for every customer (Example: repeating customer's order when it is presented to them)
Answers to customers' questions, queries and provide information (as per inquiry of the customers)
Performs effective suggestive selling and upselling of complementary products and promo offers
Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
Completes all ordered items and lines it up per transaction for pos check out
Attends to customer complaints politely and ensures action and resolution is done immediately in accordance to set company standards
Cashiering Function
Secures cashier's fund and performs cash count at the start of the shift
Performs cashiering activities and uses own password only and does not share it with anyone
Transacts all items ordered by the customer, offers new products as add on sales
Receives payment by cash, e-wallet, or other accepted forms of payment
Issues receipts, refunds or change due to customer
Informs Shift Leader or Store Manager for any transactions that may require void or deletion to facilitate system access
Performs cash drop or partial sales endorsement of every P2,000 to the Shift Leader or Store Supervisor
Report excess, over and/or inadequate, shortages in cash/sales after shift and/or after counting money or sales from the POS
Accomplishes cashier's accountability report daily and submits with complete attachment as required by the Head Office
Ensures cashiers fund are intact with adequate loose coins and bills for change
Performs bank deposits
Ensures cash handling procedures are properly implemented
Keeps record and is accountable for store funds while running a shift
Assist in accounting and banking responsibilities
Assist in preparing daily sales report and analysis
Job Type: Full-time
Pay: Php695.00 per day
Benefits:
- Paid training
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail sales: 1 year (Preferred)
Location:
- Makati (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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