Sales Assistant

Company Overview

Workhorse Digital is a results-driven online marketing agency with extensive experience supporting Australian businesses to achieve sustainable growth. The company specialises in digital marketing solutions including SEO, content, advertising, and client strategy. With a reputation for combining technical expertise and strong client service, Workhorse Digital partners with businesses to enhance visibility, generate leads, and deliver measurable business outcomes.

Website:

About the Role

We are seeking a proactive and detail-oriented Sales Assistant / Account Executive to support the Managing Director and technical specialists in delivering seamless client experiences. This role is based remotely in the Philippines, working as an independent contractor through Clarke Point, and is integral in managing inbound leads, supporting the sales pipeline, coordinating project delivery, and nurturing client accounts.

The successful candidate will be highly organised, demonstrate excellent English communication skills, and bring prior experience in sales administration, account management, or client coordination roles. Experience in digital marketing or a similar industry is advantageous.

This role is being recruited by Clarke Point, a premier Singapore-based agency dedicated to delivering global recruitment and staffing solutions, ) and is for a long-term, full-time Independent Contractor.

Key Responsibilities

• Manage inbound enquiries, qualify prospects, and update lead information in CRM.
• Assist in discovery sessions with technical specialists to capture client needs and objectives.
• Prepare meeting notes, draft proposals, and ensure timely client communication.
• Support pipeline management including lead follow-up, client nurturing, and proposal tracking.
• Coordinate schedules and tasks with technical specialists to ensure timely project delivery.
• Liaise with clients to support account management and ensure a positive client experience.
• Prepare and maintain sales and performance reports.
• Contribute to internal process improvements for sales and client service operations.

Mandatory Criteria

• Experience working as an Independent Contractor for an Australian, American or similar client.
• Minimum 3 years of experience in a sales administration or client account support role.
• Proven account management experience with demonstrated client-facing responsibilities.
• Excellent spoken and written English communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency in using office software and CRM tools.

Nice-to-Haves

• Experience working in an SEO, online marketing, or advertising agency environment.
• Familiarity with the Australian business market, especially in B2B services.
• Knowledge of digital marketing concepts and terminology.
• Experience with software such as Google Workspace, Ignition, Wrike, and Harvest (or similar).
• Outbound phone experience engaging with Australian clients.

Ideal Personality Attributes for Success

• Proactive self-starter with strong initiative.
• Detail-oriented and highly organised.
• Confident communicator, both written and verbal.
• Collaborative team player with strong interpersonal skills.
• Adaptable and resourceful in solving problems.

Remote Work Setup Requirements

To ensure a smooth and professional remote working experience, candidates must have the following:

• Quiet and Dedicated Home Office Setup –

• Professional and distraction-free workspace

• Ergonomic chair and desk recommended

• Laptop or Desktop Computer – Minimum specifications:

• Intel i5 or AMD Ryzen 5 processor (or better)

• At least 8GB RAM
• Windows 10 or macOS 11 and above

• Stable Internet Connection – Minimum speed of 25 Mbps (download/upload)

• Wired (LAN) connection for stability is preferred

• Backup internet source (e.g., pocket Wi-Fi or mobile hotspot) is a plus

• Clear Audio Equipment –

• Noise-cancelling headset with built-in microphone

• Clear audio for calls and video meetings
• Working Webcam – Required for virtual meetings and team check-ins

• Uninterrupted Power Supply (UPS) or access to a backup power source

• Especially important for areas prone to power outages

• Up-to-date Antivirus or Security Software – To protect company and client data

Compensation Package

This role is for a long-term, full-time Independent Contractor with the following additional perks:

• Vacation Leave: 12 days per year, granted upon successful completion of the probation period.
• Sick Leave: 6 days per year, available annually.
• Health Insurance Allowance: ₱2,500 per month provided toward family health insurance after the probation period.
• Flexible Work Environment: Fully remote, Monday to Friday, aligned with Australian business hours.

Workhorse Digital is based in Melbourne, Australia, thus the work hours will follow Melbourne time (GMT +10) with some flexibility.

How to Apply

For your application to be considered, please submit the following:

• Your resume
• A short cover letter outlining your suitability for this role. Your cover letter must include the word "CLARKE" in capital letters and a summary of your experience working as a full-time independent contractor or online freelancer.

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