Compliance Officer

2 days ago

Manila, National Capital Region, Philippines IntouchCX Full time ₱900,000 - ₱1,200,000 per year

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

An Compliance Officer's responsibility is to assess the compliance performance of our client's call center associates. The ideal candidate will monitor transactions and assess associates' demeanor, accuracy, customer service performance, and conformity to company and client policies and procedures.

This individual will assist in developing, creating and implementing call center compliance processes and procedures; as well as making recommendations for enhancements and preparing reports that can be used for root cause analysis, action planning and process improvements.

As Compliance Officer, You Will…

  • Conduct periodic internal reviews, transaction audits (including physical audits) to ensure that compliance procedures are followed
  • Conduct or direct the internal investigation of compliance issues
  • Assess product, compliance, or operational risks and develop risk management strategies
  • Identify compliance issues that require follow-up or investigation
  • Disseminate written policies and procedures related to compliance activities
  • Evaluate testing procedures to meet the specifications U.S Compliance Regulatory Agencies
  • Verify that tools and technologies are in place to adequately provide oversight and monitoring in all required areas of compliance

As Compliance Officer, You Have…

  • Post-secondary degree in Business Administration or equivalent
  • Experience with Compliance audits or similar tasks is preferred
  • Minimum 1 year of experience in Collections
  • Experience in managing compliance and audits for a debt collections unit is preferred
  • Exceptional attention to detail
  • Strong analytical, critical thinking and problem solving skills
  • Excellent time and project management skills
  • Strong communication skills to effectively interact with diverse groups of people
  • Ability to work in a fast paced and time sensitive environment

  • Compliance Officer

    2 days ago

    Manila, National Capital Region, Philippines Philtrust Bank Full time ₱1,200,000 - ₱2,400,000 per year

    Compliance Officer (Assistant to Chief Compliance Officer)Overview:The Compliance Officer will assist the Chief Compliance Officer (CCO) for testing and monitoring and in ensuring the Bank's compliance with regulatory requirements and internal policies. This position involves supporting the CCO in a variety of functions related to regulatory examination,...

  • Compliance Officer

    4 days ago

    Manila, National Capital Region, Philippines eClerx Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryTheCompliance Officerwill play a vital role in supporting Enable'sSourcing, Risk & Compliance (SRC) functionby ensuring the company meets both external regulatory/statutory requirements and internal policies. This role involves partnering with departments to interpret compliance obligations, identify practical solutions, and ensure alignment with...

  • Compliance Officer

    2 weeks ago

    Manila, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time

    OverviewWe are hiring a Compliance Officer to ensure that the company adheres to regulatory requirements, internal policies, and industry standards. Based in Manila, this role will be responsible for developing and monitoring compliance programs, conducting internal audits, and coordinating with relevant government agencies to maintain proper licenses and...

  • Compliance Officer

    7 days ago

    Manila, National Capital Region, Philippines Cambridge University Press & Assessment Full time ₱324,000 - ₱420,000 per year

    Salary:Php 27,000 to Php 35,000- Location:Manila- Country:Philippines- Business Unit:OCR- Vacancy Type:Permanent- Closing Date:24 October 2025Meet the recruiterHannah HeraduraWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday–Wednesday,...

  • Compliance Officer

    2 days ago

    Manila, National Capital Region, Philippines InvestEd Full time ₱1,200,000 - ₱2,400,000 per year

    The Compliance Officer will play a key role in ensuring the company's full compliance with relevant regulatory and data privacy requirements in the Philippines. The role primarily focuses on reading, processing, and submitting various documents to the appropriate regulatory bodies, and ensuring timely compliance with all legal obligations. This position will...

  • Compliance Officer

    2 days ago

    Manila, National Capital Region, Philippines CSCOR GLOBAL INTERTRADE INC. Full time ₱240,000 - ₱324,000 per year

    CSCOR GLOBAL INTERTRADE INC. is hiring a Full time Compliance Officer role in Santa Cruz, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonExpected salary: ₱20,000 - ₱27,000 per...

  • Compliance Officer

    4 days ago

    Manila, National Capital Region, Philippines Trident Trust Full time $60,000 - $80,000 per year

    Compliance Officer (AML KYC)The successful candidate will be responsible, with others, for the operations of an investor relations team for a number of Asia based hedge fund and private equity clients.Core Responsibilities (Key Responsibilities/ Duties)Responsible, with others, for the smooth operation of the compliance function for private equity and hedge...

  • Junior Compliance officer

    4 days ago

    Manila, National Capital Region, Philippines Bluedge Outsourcing, OPC Full time A$40,000 - A$80,000 per year

    Junior Regulatory Compliance OfficerMake compliance your superpowerHelp safeguard the quality of Australian training from your home office. Learn fast, make real impact, and grow into a trusted RTO compliance professional.About BluedgeBluedge is a leading consultancy supporting Australia's Vocational Education & Training (VET) sector. We partner with...

  • Compliance Officer

    7 days ago

    Manila, National Capital Region, Philippines Cambridge University Press & Assessment Full time ₱25,000 - ₱40,000 per year

    Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the officetwo days a weekto apply.Work schedule: Monday–Wednesday, 3:00–11:00 PM Manila time; Thursday–Friday, 1:00–9:00 PM Manila time.Employment type: PermanentLocation: Makati City, Metro ManilaPay range: Php 27,000 to 35,000We value...

  • Chief Compliance Officer

    4 days ago

    Manila, National Capital Region, Philippines Revolut Full time ₱3,500,000 - ₱6,000,000 per year

    About RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.As we continue our...