SD-WAN Network Engineer

2 days ago

Makati City, National Capital Region, Philippines The Pinnacle Operating System Inc. Full time ₱1,000,000 - ₱1,500,000 per year

Main Duties and Responsibilities

The SD-WAN Managed Support Engineer is responsible for overseeing the ongoing management and maintenance of SD-WAN solutions for clients and providing technical support and troubleshooting assistance. You will work closely with customers, network administrators, network designers, IT teams, and vendors to resolve issues, ensure smooth operation and optimal performance, security, and reliability of SD-WAN deployments. Build and maintain a relationship with the customer and use expert knowledge of the solution to recommended enhancements and upgrades required.

THE RESPONSIBILITIES:

Customer Support:

  • Respond to customer inquiries, incidents, and service requests related to SD-WAN.

  • Troubleshoot connectivity issues, performance problems, and configuration errors.

  • Provide timely and effective solutions to minimize downtime.

  • Generate performance reports and provide insights to inform the customer of potential improvements

Monitoring and Maintenance:

  • Monitor SD-WAN network performance, analyze traffic patterns, and optimize SD-WAN

policies.

  • Proactively identify performance bottlenecks, security vulnerabilities, and capacity issues.

  • Perform routine maintenance tasks (software updates, patches).

Incident Management:

  • Respond to incidents and service requests promptly.

  • Troubleshoot connectivity issues, configuration errors, and performance problems

  • Collaborate with other support teams and 3rd parties to resolve complex issues.

Change Management:

  • Implement changes to SD-WAN configurations (e.g., adding new sites, modifying policies).

  • Coordinate change requests with clients and internal teams.

  • Ensure minimal disruption during change implementation.

Configuration and Troubleshooting:

  • Assist with SD-WAN appliance configurations (routing, policies, security).

  • Analyze logs, packet captures, and performance metrics.

  • Debug and diagnose network problems.

Documentation and Knowledge Sharing:

  • Maintain accurate records of support activities.

  • Create knowledge base articles and FAQs for common issues.

  • Train end-users on SD-WAN best practices.

Skills and Experience"

  • Experience with SD-WAN/SASE products (Cato, Meraki, Viptela, VMware Velocloud,

Fortinet) and Zscaler

  • Familiarity with WAN technologies (Internet, MPLS, 4G/5G).

Job Types: Full-time, Permanent

Pay: Php100, Php150,000.00 per month

Work Location: In person

  • Network Engineer

    6 days ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time

    OverviewNetwork Security Engineer. Onsite at The Sanctum, SM - North EDSA, QC.ResponsibilitiesServe as a support resource, resolving basic to medium customer-reported issues related to SD-WAN, firewalls, routers, and switches.Receive customer calls and own case lifecycle in Salesforce and ServiceNow.Troubleshoot and resolve VPN tunnel issues (Phase 1 and 2),...

  • WAN Network Support

    2 days ago

    Makati City, National Capital Region, Philippines Systemantech, Inc Full time ₱230,000 - ₱250,000 per year

    MAIN RESPONSIBILITIES:Provides the Wide Area Network (WAN) infrastructure of the bank with regards to the standard requirement and monitors its availability, performance and capacity.Manages the WAN infrastructure resources life cycle: acquisition, installation and testing, maintenance (including licenses, updates and upgrades), repair and transfer,...

  • Cybersecurity Engineer

    4 days ago

    Makati City, National Capital Region, Philippines beBeeNetworkSecurity Full time ₱900,000 - ₱1,200,000

    Job DescriptionWe are seeking an experienced Network Security Engineer to join our team. As a key member of our organization, you will be responsible for designing, implementing, and maintaining network infrastructure across the organization.You will work closely with global teams to support VPNs, SD-WAN, and cloud connectivity. Additionally, you will...

  • Urgent Senior Network Engineer

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Teleperformance Full time $90,000 - $120,000 per year

    We are looking for a Senior Network Engineer to design, implement, and optimize secure and high-performance network infrastructure. The ideal candidate has expertise in routing, switching, security, SD-WAN, and cloud networking across multi-vendor environments. This role involves troubleshooting complex issues, enhancing network reliability, and driving...

  • Infrastructure Network Specialist

    7 days ago

    Makati City, National Capital Region, Philippines beBeeEngineer Full time ₱45,000 - ₱90,000

    Job OverviewCEVA Logistics is seeking a skilled Network Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining network infrastructure to support the company's operations.Oversee and assist with the configuration and maintenance of simple to large-scale network infrastructure.Provide remediation support...

  • Network Analyst III

    2 days ago

    Makati City, National Capital Region, Philippines FIS Full time $90,000 - $120,000 per year

    Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor of Computer ScienceTravel Percentage0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together...

  • L2.5 Intermediate Network Engineer

    2 days ago

    Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time $60,000 - $100,000 per year

    YOUR ROLEResponsible for overseeing and assisting with the configuration and maintenance of simple to large-scale network infrastructure. Responsibilities will also include assisting in the maintenance of existing network infrastructure in a continuous service improvement approach.Network Engineer will provide remediation support to CEVA customers through...

  • Network Engineer

    1 hour ago

    Makati City, National Capital Region, Philippines Emapta Full time $104,000 - $130,878 per year

    Keep networks secure, stable, and future-ready with global exposure Cybersecurity is a battlefield without boundaries and you can be right at the frontlines without leaving the Philippines. This role lets you shape the future of secure networks, gain world-class exposure, and build a career that thrives on both innovation and protection in a globally...

  • Advanced Cloud Network Specialist

    5 hours ago

    Makati City, National Capital Region, Philippines beBeeNetwork Full time ₱4,000,000 - ₱7,000,000

    Job DescriptionWe are seeking a highly skilled Network Engineer II to join our team.This individual will work in a cloud service provider environment, driving customer-centric innovation and delivering industry-leading solutions to clients based on their unique business needs.We are committed to providing a fun and casual culture that fosters fresh ideas and...

  • Network Operations Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeNetwork Full time ₱1,200,000 - ₱1,800,000

    Job Description:We are seeking a highly skilled Network Operations Specialist to join our team. As a Network Operations Specialist, you will be responsible for ensuring the smooth operation of our network infrastructure.Required Skills and Qualifications:Troubleshooting skills: Strong troubleshooting skills in switch/router/wifi are required.Network...