Account Services Manager

Position Title: Account Manager, BookkeepingSummary:We are seeking a highly organized and detail-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, serving as the primary point of contact for all bookkeeping and financial inquiries. This role requires a strong understanding of...

Account Services ManagerAble to lead and manage a team that provides utmost customer service to our clients by meeting agreed SLAs across the defined aftersales service.Ensure the team is fully engaged and aligned with the identified metrics and KPIs.ResponsibilitiesAble to manage work demands to achieve operational goalsEffectively manage change in a fast...

ResponsibilitiesAct as a liaison with appropriate Process Owners, Service Owners and Managers throughout the service management lifecycle to ensure appropriate introduction of new services and a fully informed and trained service desk support team. Communicate effectively the department and business unit initiatives with staff. Foster open communication,...

Job Description Join our dynamic Client Service Account Management team and be at the forefront of innovation in the banking industry. This role offers an exciting opportunity to engage with clients, address inquiries, and optimize service operations, all while contributing to our culture of excellence and efficiency. As a Client Service Account...

Job Description Join our dynamic Client Operations team and lead innovation in the banking industry. As a Client Service Account Manager (CSAM), you'll be the primary contact for clients, delivering top-tier service and fostering strong relationships. Empowered to identify growth opportunities and process improvements, you'll conduct regular "Service...

COMPANY PROFILE: A shared service center in the Philippines that connects the world's leading provider of molecular testing solutions with one of the best shared service center locations worldwide. providing services for global operations and setting up shared service centers for technical services, accounting, supply chain management, customer support, and...

Job Description Join our team to shape the future of client service in a dynamic and global environment. Unlock your potential by leveraging your expertise in Treasury Services to drive client satisfaction and business growth. Job Summary: As a Client Service Account Manager within J.P. Morgan Payments, you will be a key advisor to our clients,...

We are seeking an experienced Client Service Director to lead strategic account management for key healthcare clients.The ideal candidate will bring deep expertise in healthcare operations, a strong client relationship background, and the ability to drive growth and service excellence in a BPO environment.Key ResponsibilitiesServe as the primary point of...

Job description Able to lead and manage a team that provides utmost customer service to our clients by meeting agreed SLAs across the defined after sales service. Ensure the team is fully engaged and aligned with the identified metrics and KPIs. Preferred skills Strong leadership and managerial skills. Operations management skills ...

- Define, document, and manage SLAs and OLAs with business and technical stakeholders - Lead regular SLA review meetings with business units and vendors. - Oversee capacity planning to ensure service scalability and performance - Maintain accurate Configuration Management Database (CMDB) - Ensure regular review and update of SLAs, OLAs, and...