Sales Development Representative

Overview:
A U.S.-based flood mitigation company dedicated to providing superior flood defense systems to homeowners and businesses. We engineer and install durable, high-performance flood prevention solutions. We are seeking a motivated and results-driven SDR to join our remote team in the Philippines to drive lead generation for our complimentary Free Flood Analysis and Quote service.

Job Summary:
The Sales Development Representative (SDR) will be responsible for outbound prospecting via cold calls, emails, and potentially social channels to qualify potential clients and schedule appointments for our U.S.-based Sales Executives. The primary goal is to book a high volume of qualified "Free Flood Analysis & Quote" appointments with property owners in flood-prone areas.

Key Responsibilities:

• Execute Cold Outreach: Conduct a high volume of daily outbound calls (cold calling) and utilize email/social channels to engage potential residential and commercial clients in targeted regions
• Appointment Setting: Successfully schedule qualified appointments for the U.S. Sales team to conduct a "Free Flood Analysis & Quote."
• Lead Qualification: Effectively use a prepared script and employ active listening to qualify leads based on flood risk, property type, decision-making authority, and genuine interest in flood mitigation solutions
• Product Knowledge: Quickly develop a strong understanding of Dam It Defense's unique flood barrier systems, their benefits (superior protection, insurance savings), and the value of the Free Analysis offer
• CRM Management: Maintain meticulous, accurate, and up-to-date records of all customer interactions, lead statuses, and appointment details in the Customer Relationship Management (CRM) system (e.g., Salesforce, HubSpot)
• Objection Handling: Professionally and persistently handle prospect objections, maintain composure, and pivot conversations to secure the appointment
• Collaboration: Work closely with the U.S. Sales and Marketing teams to optimize scripts, target lists, and overall outreach strategies
• Reporting: Track and report on key performance indicators (KPIs) such, as call volume, connection rates, conversion rates, and appointments booked

Required Qualifications

• Location: Must reside in the Philippines and be set up for remote work
• Experience: Proven experience (1+ years) in cold calling, telemarketing, or appointment setting, preferably for a U.S. or international market
• Communication: Exceptional verbal and written English communication skills with a neutral accent and a persuasive, professional tone. Must be comfortable speaking on the phone for long periods
• Schedule: Ability to work a U.S. time zone schedule (e.g., Eastern Standard Time/EST) to align with target customer availability
• Tech Stack Proficiency: Familiarity with CRM software (e.g., HubSpot, Salesforce), dialer systems, and Google Workspace (Docs, Sheets)
• Soft Skills: High level of discipline, resilience to rejection, strong organizational skills, and a self-starter mentality

Preferred Qualifications:

• Experience selling a technical or specialized home service (e.g., home improvement, roofing, solar, insurance)
• Knowledge of lead qualification methodologies (e.g., BANT, MEDDIC)

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