ServiceNow Technical Consultant II

2 days ago

Cebu City, Central Visayas, Philippines TechTiera Corp Full time ₱1,920,000 - ₱2,592,000 per year

Objective of the position

The Software Engineer Global IT will be responsible for the development, implementation,

and maintenance of ServiceNow applications and solutions. This role requires a proactive

individual with strong technical skills and the ability to work collaboratively with cross functional teams.

Design, develop, and implement ServiceNow applications and modules to meet

business requirements.

  • Integrate ServiceNow with other IT systems and applications using REST/SOAP APIs.
  • Manage and maintain the ServiceNow Configuration Management Database (CMDB).
  • Create and maintain custom workflows, business rules, client scripts, and UI policies.
  • Provide technical support and training to end-users and stakeholders.
  • Monitor system performance and troubleshoot issues to ensure optimal functionality.
  • Maintain comprehensive documentation of configurations, customizations, and

processes.

  • Maintain close interactions with global Information Technology team members
  • Adhere to architecture standards
  • Provide training opportunities to build the skills of IT employees and ensure their

ongoing ability to provide effective global support

  • Seek opportunities to utilize technology to improve operations, increase productivity,

ensure accuracy and reduce costs

  • Represents the Global IT internally and to external customers and peers.
  • Identifying and acting on opportunities to improve service quality

High focus on customer service and user satisfaction

  • In charge of administrative processes and travel management
  • Creation of documentation, user guides and presentations
  • Implementation and compliance with the Quality Management requirements
  • Implementation and fulfillment of the safety manual's requirements
  • Implementation and fulfillment of the personnel handbook's requirements
  • Implementation and fulfillment of the regulatory requirements

Extensive Knowledge of the ServiceNow platform

  • Advanced problem-solving ability
  • Extensive knowledge of JavaScript
  • Familiarity with UI, SQL, HTML and CSS
  • Knowledge of XML and structural programming concept
  • ServiceNow certification
  • Bachelor's degree with IT Background or minimum of 5 +years
  • Fluent in written and spoken English, further languages preferred.
  • Advanced service and project management skills.
  • Advanced knowledge of state-of-the-art IT Services and practical experience

indesigning and implementing.

  • Team player (must be able to work in a virtual and distributed team)
  • Ability to work with people from a variety of different culturally diverse backgrounds
  • Customer friendly, oriented and pro-active
  • Communicative and cooperative
  • Trustworthy, reliable, flexible and resilient
  • Motivated, goal oriented, persistent and a skilled negotiator.
  • Ability to travel both domestically and internationally

(note: all tools will be getting at Nuvali laguna need to stay atleast 1week until the atm card will be able) -all expenses will be shouldered by the company

Job Type: Full-time

Pay: Php80, Php90,000.00 per month

Application Question(s):

  • Do you have Familiarity with UI, SQL, HTML and CSS

and Knowledge of XML and structural programming concept?

  • Are you willing to travel and stay in Laguna for 1 week? (All expenses will be shouldered by the company)

Education:

  • Bachelor's (Required)

Experience:

  • ServiceNow: 5 years (Required)
  • JavaScript: 5 years (Preferred)

Work Location: In person

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