PMS Technician for Pasig

2 days ago

Pasig, National Capital Region, Philippines VTSA INTERNATIONAL INC. Full time ₱250,000 - ₱500,000 per year

The Technical Support Representative for Preventive Maintenance Services (PMS)

is responsible for ensuring the smooth operation of all PMS-related activities by

monitoring client schedules, assisting with technical inquiries, and handling customer

interactions. This role involves coordinating with both clients and internal teams,

managing documentation, and negotiating service renewals to retain and grow client

relationships. The role also includes monitoring field technicians and ensuring quality

service delivery.

Key Responsibilities:

Client Communication and Support:

 Client Advisories: Send regular advisories and reminders to clients

regarding upcoming PMS schedules, service reminders, and follow-ups on

service completion.

 Customer Assistance: Serve as the main point of contact for client concerns

related to Preventive Maintenance Services. Assist clients with inquiries,

provide troubleshooting support, and address any issues promptly.

 Client Retention and Negotiation: Actively engage with clients to promote

PMS offerings, negotiate renewals, and encourage them to continue or

upgrade their maintenance plans with VTSA International Inc.

 Client Calls: Conduct routine calls to clients to check their satisfaction with

PMS services and follow up on inquiries or requests related to their

maintenance needs.

PMS Documentation and Tracking:

 Documentation of 'Baby Book': Maintain and update the Baby Book, which

includes detailed service histories, technical reports, and client-specific notes

for each PMS project.

 PMS Schedule Monitoring: Oversee and monitor the schedule of clients'

PMS activities, ensuring that all services are completed on time and in

accordance with the agreed schedule.

 Record Keeping: Ensure that all documentation, reports, and updates

related to PMS activities are properly filed and stored for easy access.

Technician Coordination and Monitoring:

2

 Technician Activity Monitoring: Track and monitor field technicians' daily

activities to ensure they are meeting their schedules and client expectations.

Report any discrepancies or delays to the appropriate supervisors.

 Work Assignments: Assist in coordinating work assignments for technicians

based on the PMS schedule and ensure proper resource allocation for each

project.

 Feedback and Reporting: Collect and document feedback from technicians

regarding client interactions and any technical challenges encountered during

service visits.

Additional Responsibilities:

 PMS Performance Reporting: Prepare and submit regular reports on the

status of ongoing PMS activities, client retention efforts, and technician

performance to the PMS Manager.

 Client Satisfaction Surveys: Conduct periodic client satisfaction surveys

and analyze feedback to identify areas for improvement in PMS service delivery.

 Internal Collaboration: Work closely with the Sales, Marketing, and

Technical teams to ensure seamless coordination and communication regarding

PMS client needs.

 PMS Marketing Support: Assist the Sales and Marketing team by providing

technical insights into PMS offerings that can be used in marketing materials and

client presentations.

Job Type: Full-time

Benefits:

  • Health insurance
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Maintenance Technician-Pasig

    2 weeks ago

    Pasig, National Capital Region, Philippines BAKEMASTER HOUSE CORP Full time ₱230,000 - ₱400,000 per year

    Highschool Graduate or graduate of any technical/vocational course ex. TESDA.Fresh graduates are welcome to applyWith experience or certification as Technician/ Electrician. With knowledge in basic repairing of refrigerator, electricals, aircons, restaurants equipment's, etc.Ability to multitask and liaise with professionals in different finds.Ability to...

  • Brow Technician for SM Pasig

    1 week ago

    Pasig, National Capital Region, Philippines R2 Group of Exclusive Brands Full time ₱250,000 - ₱350,000 per year

    We are seeking a skilled and detail-oriented Brow Technician to join our team. The ideal candidate is experienced in brow shaping, tinting, waxing, threading, lamination, and overall brow enhancement. A passion for beauty, excellent customer service, and precision are essential in delivering personalized, flawless brow services.Key Responsibilities:·...

  • AC Technician

    1 week ago

    Pasig, National Capital Region, Philippines Ella DL Beauty Inc. Full time ₱40,000 - ₱60,000 per year

    WE'RE HIRINGOnsite | PasigFull-timeWe're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.AC TECHNICIAN (WITH DRIVER'S LICENSE)Keep it cool. We're hiring an AC technician with a valid driver's license to install,...

  • Chiller Maintenance Technician

    4 days ago

    Pasig, National Capital Region, Philippines J-K Network Manpower Services Full time ₱264,000 - ₱384,000 per year

    Company Profile: Specializes in software development and produces multimedia products, home appliances, display devices, and electronic parts.Position: Chiller Maintenance TechnicianCompany Industry: Electronics CompanyLocation: Pasig CitySchedule: (Monday - Friday| 8:00 am to 5:00 pm)Salary: Php 22,000 - Php 32,000 grossWork set up: Full work onsiteJob...

  • Engineering Technician

    2 weeks ago

    Pasig, National Capital Region, Philippines Jollibee Group Full time ₱400,000 - ₱600,000 per year

    Title: Engineering Technician - PasigTheEngineering Technicianis responsible for monitoring, executing, troubleshooting, and repairing of refrigeration system, compressed air system, power system, and steam system and preventive maintenance activities.Provides mechanical technical services necessary for the installation of production, utility, and other...

  • operating room technician

    2 weeks ago

    Pasig, National Capital Region, Philippines Prime Hospital and Medical Center Pasig Full time ₱300,000 - ₱600,000 per year

    JOB QUALIFICATION:Education: Completion of an accredited surgical technology program, which usually takes 12-24 months.Certification: Obtaining certification, such as the Certified Surgical Technician (CST) or Tech in Surgery (TS-C) certification, which verifies your expertise in surgical procedures and aseptic techniques.Skills: Strong communication skills,...

  • VRF and Chiller Systems Technician

    7 days ago

    Pasig, National Capital Region, Philippines J-K Network Manpower Services Full time ₱270,000 - ₱324,000 per year

    Company Profile:A leading electronics company specializing in software development, multimedia products, home appliances, display devices, and electronic components.Job Title: VRF and Chiller Systems TechnicianIndustry: Electronics ManufacturingLocation: Pasig CitySchedule: Monday to Friday (8:00 AM – 5:00 PM)Salary: Php 27,000 grossWork Setup:...

  • HVAC Technician – Chiller Systems Specialist

    1 week ago

    Pasig, National Capital Region, Philippines J-K Network Manpower Services Full time ₱144,000 - ₱432,000 per year

    Company Profile:Specializes in software development and produces multimedia products, home appliances, display devices, and electronic parts.Position: HVAC Technician – Chiller Systems SpecialistIndustry: Electronics CompanyLocation: Pasig CitySchedule: Monday to Friday (8:00 AM – 5:00 PM)Salary: Php 27,000 gross/monthWork Setup:...

  • IT Technician

    2 days ago

    Pasig, National Capital Region, Philippines Circuit Solutions Incorporated Full time ₱120,000 - ₱240,000 per year

    Technical Service Technician handles management, provisioning, repair, termination, activation and orientation for installed products.QUALIFICATIONS:Graduate of Bachelor's Degree or Vocational course related in IT NetworkFamiliar with network configurationWilling to learn ELV SystemPeople oriented, well organize, and able to communicate well with superiors,...

  • Reuse Technician

    5 days ago

    Pasig, National Capital Region, Philippines Hemotek Renal Center, Inc. Full time ₱150,000 - ₱250,000 per year

    Graduate of Senior High School or Technical / Vocational CourseWilling to undergo training as a Reuse Technician in a Dialysis CenterWith or Without ExperienceFresh Graduates are Welcome to applyJob Types: Full-time, Permanent, Fresh graduateBenefits:Additional leaveCompany eventsHealth insuranceOpportunities for promotionPromotion to permanent...