CSRvirtual process/same day job offer/tips provided in all processes

2 weeks ago

San Fernando, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱180,000 - ₱250,000 per year

About the role

As a Customer Service Representative (CSR) at CORPORATE VISIONS INC', you will play a vital role in delivering exceptional customer service. This is a full-time position based in San Fernando Cebu, where you will be responsible for handling various customer inquiries and resolving issues in a timely and efficient manner.

What you'll be doing

  • Answering incoming calls from customers and responding to their queries, concerns, and requests
  • Resolving customer issues and complaints, ensuring a positive customer experience
  • Providing accurate information and recommendations to customers
  • Documenting customer interactions and maintaining detailed records
  • Collaborating with team members to identify and implement process improvements
  • Adhering to company policies, procedures, and quality standards

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to engage with customers in a professional and empathetic manner
  • Strong problem-solving and critical thinking skills to effectively address customer concerns
  • Proficiency in multitasking and working in a fast-paced, dynamic environment
  • Familiarity with customer service best practices and a commitment to delivering exceptional service
  • Ability to work collaboratively as part of a team
  • Flexibility to work in a virtual environment

What we offer

  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional development
  • A supportive and inclusive work environment
  • Work-life balance initiatives, such as flexible scheduling and remote work options

About us

CORPORATE VISIONS INC' is a leading provider of innovative customer service solutions. With a focus on delivering exceptional experiences, we strive to empower our customers and drive business success. Join our dynamic team and be a part of our mission to transform the customer service landscape.

Apply now and take the first step towards a rewarding career with CORPORATE VISIONS INC'.

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