Quality Assurance Analyst

What you'll be doingDeveloping and implementing quality assurance processes and procedures to monitor and evaluate the quality of our products and servicesConducting regular inspections, audits, and testing to identify and address any quality issues or non-conformancesAnalysing data and generating reports to track quality metrics and drive continuous...

Quality Assurance Analyst Clark, Pampanga (Onsite) Full-Time Job ID The Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions, ensuring compliance with the company standards, policies, and procedures, identifying areas for improvement, and providing actionable feedback to improve overall performance and customer...

Job Title: Quality Assurance Officer / Quality Assurance AssociateCompany: Successu International Inc.Location: Lawang Bato ValenzuelaEmployment Type: Full-TimeAbout the Company:Successu International Inc. is a leading manufacturing company committed to producing high-quality products that meet and exceed customer expectations. We are looking for a dedicated...

The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback to call center team leaders and managers.Responsibilities:QA Specialist Analyst will...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term...

Flatworld Solutions (Philippines), Inc. | Full time Quality Assurance Analysts Davao City, Philippines | Posted on 10/24/2025 Are you passionate about driving excellence in customer experience? Join our team as a Quality Analyst and play a key role in ensuring every interaction meets world-class standards. Key Responsibilities: Evaluate voice calls, emails,...

The Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. This role aims to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve the customer experience...

Overview Join to apply for the Quality Assurance Analyst role at Five9 Five9 is a leading provider of cloud contact center software, delivering cloud-based innovation to customers worldwide. Living our values everyday results in a team-first culture that enables us to innovate, grow, and thrive together. We celebrate diversity and foster an inclusive...

We're Hiring | Quality Assurance Analyst I Location: Clark, Pampanga Work Setup: Onsite | Night Shift Salary Range: ₱30,000 – ₱35,000 (Max Offer) Start Date: ASAPAre you passionate about ensuring top-quality service delivery in a BPO environment? We're looking for a Quality Assurance Analyst I to join our growing team Qualifications:• Strong...

Join to apply for the Quality Analyst role at Metro Container Corporation What you’ll be doing Developing and implementing quality assurance processes and procedures to monitor and evaluate the quality of our products and services Conducting regular inspections, audits, and testing to identify and address any quality issues or non-conformances Analyzing...