Online Sales Representative
6 days ago
Onsolar Corporation is seeking dynamic and customer-focused Sales Representatives to engage with potential clients through online platforms. In this role, you will play a key part in driving sales by responding to inquiries, providing accurate product information, and guiding clients through the entire process—from initial interest to final sale.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries received through online marketing platforms.
- Present product details clearly, addressing client questions and offering tailored recommendations.
- Collect and document customer information for lead tracking and future follow-ups.
- Educate clients about current promotions, limited time offers, and product bundles.
- Share a clear checklist of service requirements and provide step-by-step guidance on how to proceed.
- Conduct verification calls to confirm information provided by potential customers.
- Deliver exceptional customer service that builds trust and encourages conversion.
- Assist in finalizing customer agreements, ensuring all required documents are submitted.
Qualifications:
- Senior High School graduate or equivalent; college-level or graduate preferred.
- At least 3 years of experience in sales, customer service, or a related field (BPO/chat-based experience is a plus).
- Strong communication skills, both written and verbal, in English and Filipino.
- Comfortable using online platforms, especially Facebook Messenger and similar tools
- Sales-driven mindset with the ability to handle objections and close deals.
- Organized, detail-oriented, and capable of handling multiple client conversations at once.
- Willingness to learn product knowledge and continuously improve performance.
- Professional, patient, and customer-first attitude.
- Creating quotations and invoices for clients in our online CRM platform
- Knowledgeable in solar or solar industry is a plus
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