
Sales Associate for Rustans Makati
2 days ago
JOB PURPOSE
This position is responsible on all selling activities and sales associate jobs duties from greeting customers, answering inquiries, offering assistance, suggesting items and providing product information while delivering sales growth and business to the organization. The position also provides excellent customer service, maintaining long-lasting relationships with customers and keeps a professional attitude with sincerity and enthusiasm reflecting store commitment to our customers.
PRIMARY ACCOUNTABILITY
Sales Advisor –40%
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Probe customer/s on their merchandise needs.
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Highlights the benefits and features of the merchandise.
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Perform upscale and cross selling techniques in the work area.
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Make appropriate suggestions and product recommendations as requested by the client.
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Execute new product launch and promotion.
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Endorse promotional products and activities to new and existing client/s.
Sales Management and Admin Services – 25%
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Monitor and report slow moving and saleable items to the superior
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Ensure products are stocked adequately, keeping an eye on stock level.
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Protect high value merchandise to prevent pilferage and loss.
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Attractively exhibit different merchandise based on the standard merchandising display requirements.
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Facilitate collection of payment, bag in merchandise and gift wrapping when necessary
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Endorse the next salesperson of another section that is of interest to the customer.
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Maintain clean and hygienic condition in the work environment.
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Encourage new customers to join membership of Frequent Shoppers Plus (FSP), monitor old client records and conduct telemarketing if necessary.
Customer Relations – 30%
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Gives relevant information on products and experiences.
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Recognize clients as individuals who deserve personalized service.
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Answer questions or handle transactions quickly
Reports – 5%
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Update, accomplish and submit monthly sales report to direct superior.
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Accomplish checklist on a daily basis.
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Provide monthly reports on out of stocks and inventory discrepancy to inventory associates/specialist.
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