Senior Credit Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Overall description

The Credit Analyst is responsible for processing and service delivery in SO release management and customer credit risk assessment  in the Invoice to cash (ITC) function for specific business MRCs and markets in Asia Pacific serviced by JNJ Global Services Manila. This position report to Credit Supervisor. 

Job responsibility

Ensure that adequate and effective internal controls are in place and that processes and policies are established and documented in compliance with WWP, ICH, DTP and other control requirements.

Work on continuous improvement programs to standardize and improve the efficiency of credit management process across various entities. 

Customer risk assessment and mitigation:
Leading customer credit risk assessment process, and review customer credit condition based on local business, sales forecast, credit agency report, financial statement analyzing, bank collateral and available public and non-public medical channel.
Assess customer type and establishes credit limits based on deep study of customer credit worthiness and industry tendency.
Proactively work with internal business partners with comprehensive understanding of local business and marketing, to update customer credit risk. Support review credit applications and provide comments on credit risk assessment.
Prepare detailed credit reports and provide insights to the stakeholders on the data gathered.
Stay updated on market trends and regulatory changes affecting credit policies.

Sales order block/release management:
Run customer orders held systematically for over limit and/or overdue per local schedule.
Manage blocked order in terms of value of on hold order and sales forecast in low and peak season to avoid delay shipping of customer orders.
Perform SO release/hold report on a regular basis and make dynamic analysis with management and collection team to ensure proper follow-up on blocked order.

Support monitor KPI results to meet the commitment of Service Level Agreement, and deliver high quality of service.

Other ad-hoc tasks assigned by manager.

Personal qualification

Bachelor degree in Accounting, Finance, Economics or related business course

CPA, CMA or certifications related to credit management is preferred.

1-3 working experience in AR & credit management, preferrably from MNCs

Experience in shared services center of a multinational corporation, banking industry or those supporting credit agencies are desirable

Excellent communication skills, with the ability to collaborate with a variety of stakeholders. 

Good command of English, both oral and written

Knowledge of ERP systems (e.g. SAP), Tableau, UiPath or other financial modelling is a plus

Technology proficiency in Microsoft Office and ERP (SAP is preferred)

Teamwork spirit and can work under pressure

As part of our Company's growth and expansion plans, we are preparing to relocate to a new office in BGC, Taguig City, tentatively by Q Please note that the timeline may still change depending on project developments and other considerations.