CSR- Pharmacist

Job Description:

We are seeking a dedicated and customer-focused Customer Service Representative (CSR) with a background as a Pharmacist to join our team. The CSR - Pharmacist will play a key role in ensuring the satisfaction and safety of our customers by providing expert advice, handling inquiries, and processing orders. This position requires a deep understanding of pharmaceuticals, excellent communication skills, and a passion for helping others.

Responsibilities:

• Provide exceptional customer service to clients, addressing their inquiries, concerns, and needs regarding pharmaceutical products.
• Utilize in-depth knowledge of pharmaceuticals to offer accurate advice and information to customers.
• Process orders accurately and efficiently, ensuring timely delivery of products.
• Collaborate with the Client to maintain inventory levels and stock availability.
• Handle and resolve customer complaints or issues in a professional and timely manner.
• Maintain confidentiality of customer information and medical records.

Requirements:

• Bachelor's degree in Pharmacy.
• Previous experience in a customer service role within a pharmacy or healthcare setting.
• Strong knowledge of pharmaceuticals, including drug interactions, dosage, and side effects.
• Excellent communication skills, both verbal and written.
• Customer-oriented approach with a genuine desire to help others.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and accuracy in order processing and documentation.
• Proficient in using computer systems and software for order processing and customer interactions.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Company events
• Health insurance
• Pay raise

Work Location: In person