Technical Support Engineer
3 days ago
Work Setup: Shifting, Not fixed; 100% Onsite (Eastwood, Quezon City)
Target Start Date: ASAP
The performance engineer is responsible for several key activities that facilitate the continuous operation of solar PV systems post-installation. These include system monitoring, remote troubleshooting and technical support, service case tracking, performance analysis and reporting, and project onboarding. This involves working closely with the Service & Quality Assurance Team to manage assets.
Requirements:
- Bachelor of Photovoltaic/Renewable Energy Engineering (or similar)
- At least 2 years of experience in Solar PV System design and/or monitoring
- Expert knowledge in Solar PV System monitoring software with proven experience troubleshooting system issues
- Excellent technical and practical knowledge of Solar PV System design, installation and operation
- Proficient with relevant Australian Standards related to PV installations
- Candidates must be Filipino citizens living in the Philippines.
Responsibilities:
- Utilize monitoring software to analyze system performance and identify faults.
- Prioritize activity to ensure systems are meeting performance levels.
- Liaise with the Service & Quality Assurance Team to track service cases.
- Provide remote technical support for contractors to investigate and resolve faults.
- Review documentation submitted by contractors from scheduled and reactive site visits.
- Produce system performance reports for internal and external stakeholders.
- Collate data for LGC claims.
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