Customer Service Representative

2 days ago

Bacolod City, Western Visayas, Philippines Ubiquity Full time ₱150,000 - ₱250,000 per year

Customer Service Representative

Bacolod, Philippines

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.

  • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.

  • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.

  • Continuously learn about our products, services, and processes to enhance the customer experience

  • Heart: Build meaningful connections with every interaction.

  • Show genuine care and empathy in addressing customer needs and concerns.

  • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.

  • Uphold our commitment to diversity, inclusion, and respect in all communications.

  • Hustle: Demonstrate resilience and a drive to deliver excellence.

  • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.

  • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
  • Work collaboratively with team members to improve processes and achieve shared goals.

What We're Looking For:

  • At least SHS/High School Graduate
  • Preferably with BPO experience
  • Exceptional communication skills—both verbal and written.
  • A knack for problem-solving and thinking on your feet.
  • Ability to work under pressure while maintaining a positive and professional demeanor.
  • A high level of adaptability to embrace new tools, technologies, and procedures.
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity

  • Customer Service Representative

    10 hours ago

    Bacolod City, Western Visayas, Philippines Tap Growth ai Full time ₱200,000 - ₱400,000 per year

    We're Hiring: Customer Service RepresentativeWe are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Mandaluyong, Philippines. The ideal candidate will possess strong communication skills and a passion for helping customers resolve their inquiries, ensuring satisfaction and loyalty.Location:Bacolod, Negros...

  • Customer Service Representative

    6 days ago

    Bacolod City, Western Visayas, Philippines GECO Asia Pte. Ltd Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative – BacolodWe are currently seeking a dedicated and customer-focused Customer Service Representative to join our growing team. Whether you're an experienced professional or a recent graduate, this is a great opportunity to start or grow your career in a supportive and dynamic environment.Location: Bacolod, PhilippinesWork...

  • Seasonal Healthcare Customer Service Representative

    6 days ago

    Bacolod City, Western Visayas, Philippines TTEC Full time ₱15,000 - ₱25,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As aSeasonal Healthcare Customer Service Representative working onsite in Bacolod,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...

  • Customer Support Representative

    8 hours ago

    Bacolod City, Western Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    Urgent in need We are looking for a customer-oriented service representative to provide product information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Qualifications:•...

  • Customer Service Representative

    4 days ago

    Bacolod City, Western Visayas, Philippines InteLogix Full time ₱250,000 - ₱500,000 per year

    Who we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at...

  • Customer Support Representative

    6 days ago

    Bacolod City, Western Visayas, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

    We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems.The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and...

  • Customer Service Representative

    2 days ago

    Iloilo City, Western Visayas, Philippines iQor Full time ₱200,000 - ₱250,000 per year

    Company DescriptioniQor CXBPO specializes in delivering intelligent end-to-end customer experience solutions for global brands. With 40,000 team members across 10 countries, iQor leverages 30 years of expertise and innovative, AI-driven technology to enhance customer interactions and drive business success. Known for its industry leadership, iQor offers...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱250,000 per year

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Customer Service Representative

    7 hours ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱300,000 per year

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines XtendOps Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (BPO Setup)Job Summary:We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for providing outstanding service and support to customers through various communication channels, ensuring that inquiries are handled efficiently, accurately,...