Eastwood, QC

21 hours ago

Eastwood Metro Manila, Philippines vCustomer Philippines, Inc. Full time ₱150,000 - ₱250,000 per year

We're Hiring: Customer Service Representative

Work Where People Matter

At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.

Why You'll Love It Here

  • Growth you can see – promotions and career paths await
  • Learning that sticks – trainings to sharpen your skills
  • A workplace that cares – inclusive, supportive, and people-first
  • Health coverage you can count on
  • Rewards when you refer friends to join the team
  • Opportunity to work with an international program.

Your Day-to-Day

  • Exceptional Customer Communication: Clear, empathetic, and professional written and verbal skills; ability to explain technical concepts simply.
  • Strong Organizational & Process Management: Proven ability to manage multiple client engagements simultaneously with high attention to detail and adherence to structured processes.
  • Proactive Problem Solving: Ability to anticipate issues, troubleshoot effectively, and drive resolutions independently.
  • Tech Savvy & Quick Learner: Comfortable and proficient with CRM software, customer success platforms, and web-based business applications; ability to quickly master new tools and product features.
  • Collaborative & Team Oriented: Experience working well with diverse internal and external stakeholders to achieve common goals.
  • Results Driven with a Focus on Customer Outcomes: Motivated by helping customers achieve tangible success and meet define performance targets.
  • Candidates should have experience managing offline work in a timely manner. This includes researching cases/orders and providing customers timely updates

What We're Looking For

  • Excellent Communication skills who can speak with US natives.
  • Minimum of 1 year International BPO voice account experience in customer facing environment.
  • Candidates should have good listening, questioning, and call control techniques.
  • Amenable to work onsite at Eastwood, QC. Shifting Schedule.

Work Setup

  • Location: Eastwood, Libis, Quezon City
  • Shift: shifting schedule

About Tech Mahindra Philippines

We're a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we're home to thousands of talented professionals who value growth, diversity, and teamwork.

Your Next Move

If you're ready for a role where you can grow, make a difference, and enjoy the ride — we'd love to meet you. Apply today and let's get started.

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