Call Center HRBP Manager

1 week ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱800,000 per year
About the job HRBP Manager (Cebu) | Hybrid

Work Setup: Hybrid (twice a week) but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints | Location: Cebu

Work Schedule: Mid-shift

Responsibilities:

  • Resolution of end- user issues timely with minimal escalations
  • Completion of ERP compliance and audit activities as per pre-defined timelines
  • Accuracy and timeliness of HR Monthly Reports and other related trackers
  • Help manage the regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code
  • Be the first line support for HRBP administrative requirements
  • Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
  • Promote and manage local implementation of corporate HR initiatives
  • Oversee and/or support employee engagement activities by the company
  • Other tasks as may be assigned

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.
  • A minimum of 3 years HR administrative experience is preferred.
  • Currently in BPO HRBP Manager roles or Senior Team Lead positions who are ready for promotion.
  • This role involves onsite responsibilities, including attending DOLE hearings and handling employee concerns directly.
  • This is a ground-level operational role, and candidates must be comfortable with such tasks.

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