Senior Content Creator

6 hours ago

Ortigas, Philippines Talentium Inc Full time ₱1,020,000 - ₱1,500,000 per year

The ACM Content Creator will be responsible for developing, curating, and disseminating engaging content to support change management, training, and adoption activities.

Scope of Work/Responsibilities

Content Development

  • Create engaging written, visual, and multimedia content (e.g., newsletters, FAQs, guides, infographics, videos) to support change management and training activities.
  • Develop success stories, case studies, and spotlight features showcasing the project's achievements and best practices.

Knowledge Management

  • Curate and update knowledge materials, training resources, and documentation for staff and citizen developers.
  • Maintain content repositories (e.g., SharePoint, Citizen Dev Hub) ensuring accessibility and relevance.

Communication Support

  • Collaborate with the ACM Change Manager and Facilitators to design and execute communication campaigns.
  • Prepare and distribute regular updates on the project's progress, milestones, and upcoming activities.

Stakeholder Engagement

  • Gather feedback from staff and stakeholders to continuously improve content quality and relevance.
  • Support engagement activities such as webinars, workshops, and community forums.

Continuous Improvement

  • Monitor content performance and adoption metrics.
  • Recommend and implement improvements to content strategy and delivery.

Reporting

  • Assist in preparing reports on content engagement, feedback, and impact.

Requirement and Qualification

Education and Work Experience

  • Bachelor's degree in Communications, Journalism, Multimedia, Organizational Development, Information Technology, or related field.
  • Minimum 3 years of experience in content creation, communications, or knowledge management.
  • Experience supporting change management or digital transformation initiatives in large organizations.

Technical Knowledge

  • Proficiency in content development for digital platforms (written, visual, and multimedia).
  • Understanding of change management principles and digital adoption strategies.
  • Familiarity with low-code/no-code platforms (e.g., Microsoft Power Platform) is an advantage.
  • Knowledge of knowledge management and documentation best practices.

Soft Skills

  • Excellent written and verbal communication skills.
  • Creativity and storytelling ability.
  • Strong attention to detail and organizational skills.
  • Ability to work collaboratively in cross-functional teams.
  • Adaptability and willingness to learn new tools and approaches.

Tools / Software

  • Content creation tools (e.g., Adobe Creative Suite, Canva, and others).
  • Collaboration platforms (e.g., Microsoft Teams, SharePoint).
  • Survey and feedback tools (e.g., Microsoft Forms, SurveyMonkey).
  • Documentation and reporting tools (e.g., Word, Excel, PowerPoint).

Certification

  • Certifications in content creation, digital communications, or knowledge management – preferred.
  • Certifications in change management or digital transformation – an advantage.

Job Type: Fixed term

Contract length: 9 months

Pay: Php85, Php125,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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