Senior Content Creator

2 weeks ago

Ortigas, Philippines Talentium Inc Full time

The ACM Content Creator will be responsible for developing, curating, and disseminating engaging content to support change management, training, and adoption activities.

Scope of Work/Responsibilities

Content Development

  • Create engaging written, visual, and multimedia content (e.g., newsletters, FAQs, guides, infographics, videos) to support change management and training activities.
  • Develop success stories, case studies, and spotlight features showcasing the project's achievements and best practices.

Knowledge Management

  • Curate and update knowledge materials, training resources, and documentation for staff and citizen developers.
  • Maintain content repositories (e.g., SharePoint, Citizen Dev Hub) ensuring accessibility and relevance.

Communication Support

  • Collaborate with the ACM Change Manager and Facilitators to design and execute communication campaigns.
  • Prepare and distribute regular updates on the project's progress, milestones, and upcoming activities.

Stakeholder Engagement

  • Gather feedback from staff and stakeholders to continuously improve content quality and relevance.
  • Support engagement activities such as webinars, workshops, and community forums.

Continuous Improvement

  • Monitor content performance and adoption metrics.
  • Recommend and implement improvements to content strategy and delivery.

Reporting

  • Assist in preparing reports on content engagement, feedback, and impact.

Requirement and Qualification

Education and Work Experience

  • Bachelor's degree in Communications, Journalism, Multimedia, Organizational Development, Information Technology, or related field.
  • Minimum 3 years of experience in content creation, communications, or knowledge management.
  • Experience supporting change management or digital transformation initiatives in large organizations.

Technical Knowledge

  • Proficiency in content development for digital platforms (written, visual, and multimedia).
  • Understanding of change management principles and digital adoption strategies.
  • Familiarity with low-code/no-code platforms (e.g., Microsoft Power Platform) is an advantage.
  • Knowledge of knowledge management and documentation best practices.

Soft Skills

  • Excellent written and verbal communication skills.
  • Creativity and storytelling ability.
  • Strong attention to detail and organizational skills.
  • Ability to work collaboratively in cross-functional teams.
  • Adaptability and willingness to learn new tools and approaches.

Tools / Software

  • Content creation tools (e.g., Adobe Creative Suite, Canva, and others).
  • Collaboration platforms (e.g., Microsoft Teams, SharePoint).
  • Survey and feedback tools (e.g., Microsoft Forms, SurveyMonkey).
  • Documentation and reporting tools (e.g., Word, Excel, PowerPoint).

Certification

  • Certifications in content creation, digital communications, or knowledge management – preferred.
  • Certifications in change management or digital transformation – an advantage.

Job Type: Fixed term

Contract length: 9 months

Pay: Php85, Php125,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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