
Deputy Manager
12 hours ago
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Key responsibilities and expectations include:
- Critical Infrastructure Management: Ensuring 100% uptime and operational status of essential equipment like UPS, Diesel Generators, HVAC systems (including server/HUB rooms), electrical substations, BMS, and safety systems to maintain business continuity.
- Team Leadership: Managing, mentoring, and motivating a team of skilled engineers to achieve targets.
- Maintenance & Projects: Overseeing 100% Planned Preventive Maintenance (PPM) with a proactive approach, and planning/executing operational projects (modifications, refurbishments).
- Financial Oversight: Preparing engineering budgets and monitoring monthly spend against the budget.
- Audit Management: Preparing the site for and successfully facing various audits (Infrastructure Risk, Infosec, ISO 9001, 14001, 45001,
- Sustainability Initiatives: Driving efforts in energy conservation, Carbon Net Zero, and overall sustainability using quality tools and automation.
Qualifications
BE in Electrical/Mechanical
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