Deputy Manager
2 weeks ago
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged
Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400 clients with the help of our 44,000 employees.
Job Description
GDS – Sabre & Amadeus knowledge.IATA Certification / Diploma in travel preferred
Experience of working with or for a Global Travel Management company (TMC)Understanding of Corporate travel nuances
Understanding of complex ticketing logics
Has experience in managing TMC Back end processes. Fulfillment of Air, Hotel and Queue ManagementGood verbal and written communication skills.Understand and abide by the importance of discipline, punctuality & protocol
Flexible with shifts – 24X7 Set up
Real Time Monitoring and allocation of work
Ensure all reports are delivered accurately and on time
Acknowledge and communicate effectively with the ClientConduct trainings/refreshers
Monitor production hours, shrinkage etc...
Qualifications
Graduate
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