Housekeeping Supervisor

2 weeks ago

Cebu City, Central Visayas, Philippines Robinsons Land Corporation Full time

Department
Housekeeping

Employee Type
Probationary

Job Responsibilities

  • The Housekeeping Supervisor is responsible for the daily shift operations of the housekeeping department, ensuring cleanliness, orderliness, and compliance with established standards. The Housekeeping Supervisor will lead a team of housekeepers, providing guidance, training, and support to ensure exceptional service delivery.
  • Supervise and coordinate the work of housekeeping team, assigning duties, and ensuring they adhere to cleaning standards and schedules.
  • Monitor and replenish cleaning supplies and equipment to ensure sufficient stock levels.
  • Ensure knowledge and utilization of property procurement application e.g. SCM, Fidelio PSC, etc.
  • Inspect guest rooms, public areas, and other facilities to ensure cleanliness and adherence to established standards.
  • Address guest complaints or concerns regarding cleanliness and ensuring prompt resolution.
  • Assists in the development of the housekeeping department budget and managing expenses within budgetary constraints.
  • Enforce safety regulations and compliance with health and sanitation standards, including proper handling and disposal of hazardous materials.
  • Liaise with other departments, such as front office and maintenance, to coordinate cleaning schedules and address any issues that may arise.
  • Provide training to new housekeeping team member on cleaning techniques, safety procedures, and proper use of equipment and chemicals.

Qualification

  • College Graduate or level
  • Previous vocational trainings in Housekeeping e.g. NC II is an advantage
  • Previous experience in housekeeping is required.
  • Knowledge of cleaning techniques and materials.
  • Ability to work efficiently and independently with minimal supervision.
  • Strong attention to detail and a focus on cleanliness.
  • Excellent organizational and time management skills.
  • Physical stamina and the ability to lift and move heavy objects.
  • Friendly and professional demeanor with good communication skills.
  • F lexibility to work weekends, holidays, and varying shifts as needed.

Experience Range Range (Years)
3 - 5 years

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