Non Voice Chat/Email Support Up t 28k Max Offer Need at least 6 months BPO EXP

1 week ago

Pasig, National Capital Region, Philippines AUXILIA INC Full time ₱1,344,000 - ₱1,728,000 per year

About the role

We are seeking experienced individuals to join our team as Non-Voice* Chat/Email Support agents. In this full-time role, you will be responsible for providing exceptional customer service through online chat and email communication. This position offers a competitive salary of up to 28,000 PHP per month and is located in Pasig City, Metro Manila.

What you'll be doing

  1. Respond to customer inquiries and concerns via online chat and email in a friendly, efficient and effective manner
  2. Troubleshoot and resolve customer issues while providing a high level of customer satisfaction
  3. Accurately document all customer interactions and resolutions in the company's systems
  4. Collaborate with team members to share best practices and improve processes
  5. Adhere to all company policies, procedures and quality standards

What we're looking for

  1. Minimum of 6 months of experience in a BPO (Business Process Outsourcing) environment
  2. Excellent communication and interpersonal skills, both written and verbal
  3. Strong problem-solving and critical thinking abilities
  4. Proficient in English, both in speaking and writing
  5. Ability to work in a fast-paced, customer-centric environment
  6. Adaptable and willing to learn new skills and technologies

What we offer

At AUXILIA INC', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits to help you thrive, including:

  1. Opportunities for career development and advancement
  2. Comprehensive health and wellness programs
  3. Generous paid time off and holiday leave
  4. Access to employee discounts and perks
  5. A collaborative and inclusive company culture

About us

AUXILIA INC' is a leading provider of innovative business solutions and customer support services. With a strong focus on excellence, we empower our clients to deliver exceptional experiences to their customers. Join our dynamic team and be a part of our continued success.

Apply now to become our next Non-Voice* Chat/Email Support agent

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