Healthcare Customer Care Specialist

4 days ago


Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱16,100 - ₱22,610 per year

LOCATION: Cebu IT Park

POSITION: Customer Service Associates

WORK SET-UP: Pure Onsite

SCHEDULE: Night Shift / Shifting Schedule 24/7

START DATE: Urgent / ASAP

(JOB DESCRIPTION)

·Healthcare program providing callers (service providers) information about the benefits and eligibility of insurance policy holders, and status of their claims.

(COMPENSATION & BENEFITS)

· PHP 16,000 – PHP 20,100 Basic Salary

· PHP 2,000 NTA

· 20% Night Differential

· Weekends OFF

· HMO on Day 1

· Career Growth

· Paid Training

(REQUIREMENTS/QUALIFICATIONS)

· At Senior / HS Graduate

· With or Without BPO Experience

· Preferably with BPO CSR experience

· Above Average English Communication Skills

· TOR / Diploma

· COE / Resignation Letter approved or ack by HR and Supervisor

· Government IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)

· NBI Clearance

Job Types: Full-time, Permanent

Pay: Up to Php22,610.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Cebu City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your highest educational attainment?
  • For how long is your BPO Voice experience?
  • What account or LOB are you handling right now in the BPO?
  • Are you amenable to work ONSITE?
  • Are you currently employed or unemployed?
  • Can you start ASAP?

Work Location: In person



  • Cebu City, Central Visayas, Philippines The HIRD Full time ₱150,000 - ₱250,000 per year

    QualificationsSHS Graduate, 2+ years of college (no back subjects), or College Graduate.Minimum 6 months of work experience, preferably in BPO or customer service.Proficient in English with basic computer skills.Able to work shifts, including nights/weekends.Key ResponsibilitiesHandle inbound/outbound calls, addressing patient queries about healthcare...


  • Cebu City, Central Visayas, Philippines HIRD SERVICES PVT. LTD. Full time ₱204,000 - ₱264,000 per year

    QualificationsSHS Graduate, 2+ years of college (no back subjects), or College Graduate.Minimum 6 months of work experience, preferably in BPO or customer service.Proficient in English with basic computer skills.Able to work shifts, including nights/weekends.Key ResponsibilitiesHandle inbound/outbound calls, addressing patient queries about healthcare...


  • Cebu City, Central Visayas, Philippines Lexmark Full time

    We are seeking a dedicated and experienced Customer Care Senior Specialist to join our team. The Customer Care Senior Specialist is a customer-facing role (via phone or email or social media) responsible for managing and providing resolution to customer complaints and inquiries by collaborating with the right Lexmark team to solve problems quickly and...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    As a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Your role will involve communication through various channels, including phone, email, and chat, and you...


  • Cebu City, Central Visayas, Philippines Staff4Me Full time ₱150,000 - ₱250,000 per year

    As a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Your role will involve communication through various channels, including phone, email, and chat, and you...


  • Angeles City, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱250,000 - ₱450,000 per year

    Position Title: Customer Care SpecialistWork Set Up: On - SiteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We're looking for a proactive and detail-oriented Customer Care Specialist to support the day-to-day operations of the U.S.-based home healthcare provider. This...


  • Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱200,000 - ₱300,000 per year

    Join the dynamic and growing team as a Customer Care Representatives. In this full-time role based in Cebu, Central Visayas, you will be an integral part of providing exceptional customer service to clients in the healthcare industry. Whether you're on the phone, through email, or via chat, you'll be the first point of contact for customers, offering timely...

  • Healthcare Scheduler

    4 weeks ago


    Cebu City, Central Visayas, Philippines Staff4Me Full time

    We are looking for a detail-oriented and organized Healthcare Scheduler with at least 2 years of experience in scheduling within the U.S. Homecare industry. The ideal candidate will be responsible for coordinating appointments, managing staff schedules, and ensuring efficient patient and caregiver coverage. This role requires strong communication skills,the...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    About the job Healthcare Frontdesk SpecialistOur US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Specialist, you will assist patients with their inquiries, set up appointments,...