Sr. Supervisor HRBP- MOA, Pasay

1 day ago

Mall of Asia Metro Manila, Philippines EXL Service Philippines, Inc. Full time ₱900,000 - ₱1,200,000 per year
Basic Function
  • Help the HRBP Manager/Senior Manager and/or AVP/SAVP promote the achievement of the business goals of HR Operations through the development and alignment of HR Strategies and goals.
  • Assist in the administrative function of the HRBP. Partner with all the HRBP leaders and Operations Teams in delivering value added HR requirements through regular management reports on assigned HR matters.
  • Practice proactive communication with and approach to his/her supervisors/managers, the different HR teams, and operations (with the guidance of his/her supervisor/manager). These pertain to the administrative work related to the following: PDP/Company Code of Conduct; Labor Relations; tracking attrition and engagement; helping close out auditable items; collecting employee feedback (ex. CSAT); facilitating employee engagement; etc.
  • Help in advocating Human Resources practices and objectives that will provide a high performance culture - one that emphasizes client service; employee retention; quality; people development; and process improvement.
Essential Functions
  • Resolution of end- user issues timely with minimal escalations
  • Completion of ERP compliance and audit activities as per pre-defined timelines
  • Accuracy and timeliness of HR Monthly Reports and other related trackers
  • Help manage the regulation process ensuring 100% compliance to EXL policies & procedures and the Philippine Labor Code
  • Be the first line support for HRBP administrative requirements
  • Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
  • Promote and manage local implementation of corporate HR initiatives
  • Oversee and/or support employee engagement activities by the company
  • Other tasks as may be assigned

Education Requirements

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.

  • A minimum of 3 years HR administrative experience is preferred.

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