Credit and Collections Analyst
2 days ago
Who are we?
Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.Job Summary
Manages the activities of credit approval and credit collection. Develops, implements and maintains systems, procedures, and policies. Recommends credit limits and handles special credit arrangements and problem collection accounts. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collection procedures. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Responsibilities
Collections
Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts
Assists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP's,
Account Executives, CSM, and Legal
Oversees the processes responsible in crediting qualifying new and existing customers
Leads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.
Engages with customers, sales and finance to understand and resolve undisputed collection issues
Provides operational support for accounts receivable balances outsourced for collections
Financial Transactions
Is responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation
Tracking and Communication
Manages pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment terms
Operations
Monitors accuracy of customer data in accounts receivable database to assist in collections activities
Assists by providing analytical thoughts as guidance to peers on complex problems
Reporting
Provides timely recommendations to management for customer accounts receivable balances in dispute
Oversees maintenance of customer credit and collections documentation to support audit and legal requirements
Follows up on reporting for Supervisor as required
System & Process Efficiencies
Leads and participates in special projects as assigned by Management
Absorbs challenging accounts from peers
Participates in all new and existing systems acquisitions – testing
Project Management
Travels to other regions for training/support on projects
Qualifications
3-5+ years experience in Finance required
Bachelor's degree preferred
CBA/CBF or equivalent certification preferred
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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