GBS Customer Support Rep II-8

4 days ago

Medellin Central Visayas, Philippines UPS Full time ₱900,000 - ₱1,200,000 per year

Antes de candidatar-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.
Explore sua próxima oportunidade em uma organização da Fortune Global 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.

Descrição Do Cargo
Job Description

Job Summary
This position supports the Human Resources Service Center.

Responsibilities

  • Clear English is a must
  • Review medical and other data
  • Accurately link medical and other data to the correct corresponding claim(s)
  • Receive inbound call inquiries regarding work related injuries
  • Interacts with all levels of management and medical providers
  • Handles confidential and sensitive information tactfully and with discretion

Qualifications

  • One-year general office support or call center experience in a fast-paced office environment.
  • Possess strong customer service skills and professionalism
  • Ability to interact with all levels of management, both internally and externally
  • Team player with strong interpersonal skills and concise written and verbal communication skills
  • Demonstrated ability to manage multiple tasks under minimal supervision with high attention to detail Minimum Qualifications
  • Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe. Typing and Computer skills proficiency required

Requirements

  • Work On Site (Tranvia Medellin)
  • English Proficiency Writing and Speaking (Advance)
  • Grade 8
  • Monday to Friday 7am-5pm
  • Hybrid mode

Tipo De Colaborador
Permanente

A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.

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