Fraud Specialist

We are looking for an experienced Fraud Risk Manager with deep expertise in e-commerce fraud prevention and risk management, particularly in digital products and instant-delivery gaming/e-commerce platforms. You will be responsible for designing, implementing, and managing fraud prevention strategies to minimize chargebacks, refunds, and fraud exposure while ensuring a smooth customer experience.

This role requires hands-on knowledge of fraud detection tools , Ravelin, or similar) and the ability to build and optimize fraud rules, monitor suspicious activity, and collaborate with payment providers to strengthen our fraud defenses.

Key Responsibilities

• Design, implement, and optimize fraud prevention strategies across digital product transactions.
• Build, test, and maintain fraud rules and scoring models using , Ravelin, or similar fraud platforms.
• Monitor real-time transactions to identify suspicious activity and take action to prevent fraud.
• Analyze fraud patterns, chargeback data, and refund behavior to continuously refine rules.
• Collaborate with payment providers, acquirers, and chargeback management partners to keep fraud levels within target thresholds.
• Develop risk KPIs and dashboards to track fraud trends, false positives, chargeback ratios, and operational efficiency.
• Train internal teams on fraud awareness and best practices.
• Act as the subject matter expert for fraud and risk within the payments and operations teams.

Requirements

• 5+ years of experience in fraud risk management, ideally within e-commerce or digital goods.
• Hands-on experience with , Ravelin, or equivalent fraud prevention tools.
• Proven track record in setting up and optimizing fraud rules, risk scoring, and velocity checks.
• Strong knowledge of payment flows, chargebacks, and dispute processes.
• Experience working with PSPs, card schemes, and fraud management vendors.
• Analytical mindset with the ability to interpret data and build actionable strategies.
• Strong communication skills to work with cross-functional teams and external partners.
• Fluency in English (additional languages are a plus).

Preferred Qualifications

• Background in gaming, digital keys, software licenses, or instant-delivery products.
• Experience with AI/ML-based fraud prevention systems.
• Familiarity with regulatory requirements around fraud, AML, and PSD2/SCA

What We Offer

• Opportunity to lead fraud prevention strategy in a fast-growing global digital marketplace.
• Work with cutting-edge fraud detection tools and payment technologies.
• Competitive compensation package.
• International, innovative, and collaborative work environment.

Job Types: Full-time, Part-time

Pay: Php55, Php100,000.00 per month

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Pay raise

Application Question(s):

• Please specify the antifraud tool you have worked with?
• What anti fraud tool you will recommend us?
• Do you have experience with Tidio?
• Have you worked on PayPal disputes?
• Do you know how dropshipping works?

Work Location: Remote