Group Leader

This role plays a vital part in managing multiple teams across various lines of business, including e-commerce, customer service, and technical support. The ideal candidate is a proven leader with a strong foundation in client relationship management, operations leadership, and performance coaching.Key ResponsibilitiesDrive and maintain client SLAs across...

In this leadership position, you'll oversee teams supporting multiple client accounts in various industries such as e-commerce, customer care, and tech support. This is a critical role for someone who thrives in fast-paced environments and has a solid background in managing BPO teams.What You'll DoEnsure consistent delivery of client service level agreements...

About BMDBMD is Australia's leading integrated engineering, construction and urban development business. As the largest privately owned civil contractor in Australia, BMD is at the forefront of excellence, with a growing international footprint extending to the Philippines and the United Kingdom.Driven by a purpose of powering futures and creating enduring...

We are looking for a seasoned and results-driven Application Support Lead/Manager to lead our technical operations and support team. This role plays a key part in enhancing operational quality and strengthening our incident management processes. The ideal candidate will have extensive experience in SaaS environments, with strong expertise in cloud...

Business Finance Project Leader (for Global Supply Chain/ETO scope)As a key member of theTransformation and Excellence groupwithin theBusiness Finance Competency Center, the Business Finance Project Leader will lead projects on strategic standardization and transformation initiatives across theGSC/ETOscope. This role is pivotal in driving operational...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

We are seeking highly driven and experienced Service Delivery Managers to join our dynamic eCommerce operations team. In this key leadership role, you will oversee multiple accounts and large teams, ensuring optimal service delivery and client satisfaction within a fast-paced BPO environment. If you have a strong background in customer service, back-office...

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer. You will work closely with SEA E-Commerce Lead to create an ecommerce strategy...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Are you passionate about uncovering deep consumer insights and transforming them into powerful brand strategies?At WAVE Creative Group, we create human-centered, results-driven campaigns that make waves for our clients. We're looking for a Senior Strategic Planner to lead research and insights while shaping strategies that inspire creativity and deliver...