Urgent Hiring

1 day ago

Mandaluyong City, National Capital Region, Philippines EastWest Bank Full time ₱250,000 - ₱750,000 per year


About the Job

Locations: Mandaluyong and Makati City

Corporate Title: Junior Officer to Senior Manager

Work Arrangement: Onsite

Our Consumer Lending team is looking for experienced professionals to join us in Mandaluyong and Makati City with the role of Quality Assurance Officer.

In this role, you will ensure the accurate and timely execution of quality assurance, compliance, and governance tasks within the Consumer Collections Group, helping the team meet SLAs for day-to-day operations while upholding regulatory standards. Your role supports the effective implementation of collection strategies and promotes a customer-first mindset through the review of financial and non-financial requests and consistent quality checks on deliverables.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Ensure accurate and timely processing of quality assurance, compliance, and governance deliverables
  • Adhere to agreed SLAs for various business-as-usual (BAU) activities within the Consumer Collections Group
  • Ensure effective and efficient execution of collection strategies in accordance with BSP policies and other regulatory requirements
  • Foster a "customer is first" culture in the delivery of the main job purpose
  • Review, process, and monitor the resolution of financial and non-financial requests within the division, following SLA guidelines
  • Conduct quality assurance checks during the completion of deliverables

What we're looking for

  • Hold a bachelor's degree from any 4-year course
  • Possess a minimum of three (3) years of collections experience in a mid-management role, specifically with a consumer loan product
  • Demonstrate knowledge of the Consumer Credit Cycle
  • Familiarity with BSP Regulations and other relevant internal and external policies of the bank
  • Proficient in MS Office applications
  • Open to working at Filinvest Building, Mandaluyong, near MRT Ortigas Station

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth

  • urgent hiring driver

    2 days ago

    Makati City, National Capital Region, Philippines adinkplaza Full time

    URGENT HIRING DRIVERQUALIFICATIONSA person of integrity, honesty and good characterA person skilled in driving L300s and passenger carsA person with knowledge of vehicle management and basic vehicle maintenance.A person skilled in automatic and manual operation.A person who can sometimes work overtime.∙ Atleast High School Graduate∙ with NBI Clearance...

  • Cashier (URGENT HIRING)

    2 weeks ago

    Makati City, National Capital Region, Philippines Asticom Technology Inc Full time ₱20,000 - ₱25,000 per year

    URGENT HIRING: CASHIER■ Makati | ■ 1 month contract | ■ Immediate StartAre you someone who's trustworthy, organized, and great with people? We're looking for a dedicated Cashier to join our teamWhat You'll Do:• Assist customers and handle both onsite & online transactions• Manage sales payments (Credit Card, GCash, Bank Transfer)• Issue official...

  • Urgent Hiring CSR

    1 week ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱18,000 - ₱21,600 per year

    Customer Service Representative | Easy Account (Healthcare) | Open for Fresh Graduate with or without BPO experience | Virtual Interview ProcessJob Responsibilities:Customer Interaction:Respond to customer requests, inquiries, and complaints via phone, email, and live chat.- Information & Support:Provide accurate information about a company's products,...

  • Sales Associate

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines The Hiring Hub Full time ₱143,400 - ₱286,800 per year

    URGENT HIRING PROMODISERSJob Description:Collaborate with buyers, suppliers, distributors, and analysts to negotiate pricing, quantities, and delivery schedules, ensuring optimal product availability and timely market delivery.Note: Applicants must not have an active iTIME account.Increase customer engagement and drive sales by ensuring products are...

  • Sales Associate

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines The Hiring Hub Full time ₱144,400 - ₱288,800 per year

    URGENT HIRINGJob Description:Collaborate with buyers, suppliers, distributors, and analysts to negotiate pricing, quantities, and delivery schedules, ensuring optimal product availability and timely market delivery.Note: Applicants must not have an active iTIME account.Increase customer engagement and drive sales by ensuring products are attractively...

  • Social Media Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Sapient Hiring Hub - SGS PH Full time ₱216,000 - ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:This role is responsible for developing and implementing social media strategies to enhance brand visibility, engage audiences, and drive business objectives.Job Responsibilities:Develop and implement social media strategies...

  • Urgent Hiring

    2 days ago

    Quezon City, National Capital Region, Philippines HGS Full time ₱250,000 - ₱500,000 per year

    TheRecruitment Specialistensures timely completion of required headcount and provides regular updates on recruitment progress; this includes coordinating with internal stakeholders to understand hiring needs. They also focus on maintaining a positive candidate experience throughout the recruitment process.Recruitment OperationsHandle recruitment accounts and...

  • urgent hiring

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱144,000 - ₱432,000 per year

    𝐖𝐄 𝐀𝐑𝐄 𝐇𝐈𝐑𝐈𝐍𝐆Join our team as a 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 Location: Mandaluyong City Setup: Onsite, Shifting Start Date: October 6, 13, and 20 Qualifications At least HS graduate with at...

  • URGENT HIRING

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Auxilium Collection Inc. Full time ₱172,800 per year

    About the RoleAre you a goal-driven professional who enjoys connecting with people and finding solutions? Join Auxilium as a Collection Specialist and be part of a growing team that values hard work, teamwork, and career growth.This role is ideal for individuals who are confident, persuasive, and motivated to help clients manage their accounts while building...

  • Urgent Hiring Quality Assurance Team Lead

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Teleperformance Full time ₱1,200,000 - ₱2,400,000 per year

    About the roleWe are urgently seeking an experienced Quality Assurance Team Lead to join our dynamic team at Teleperformance's EDSA location. As the Quality Assurance Team Lead, you will play a pivotal role in ensuring the delivery of exceptional customer service and the maintenance of the highest quality standards across our call centre operations.What...