Clinical Denials

Discover your 100% YOU with MicroSourcing

Position: Clinical Denials & Appeals Nurse Specialist - IP & OP

Location: Taguig

Work setup & shift: Onsite | Night shift

Why join MicroSourcing?

You'll have:

- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and at least one dependent), paid time-off with cash conversion, group life insurance, and performance bonuses.

- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

- Career Growth: Take advantage of opportunities for continuous learning and career advancement.

- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Clinical Denials & Appeals Nurse Specialist (IP & OP), you will:

• Review denied claims, evaluate denial reasons, and carry out the appeals process in a timely and accurate manner.
• Submit retro-authorizations and conduct medical necessity reviews based on denial root causes.
• Prepare and submit compelling written appeals based on clinical documentation, payer policies, and contract language.
• Track and document all denial and appeal activities, ensuring timely follow-up and resolution.
• Identify denial trends, escalate recurring issues, and recommend process improvements to reduce accounts receivable (A/R).
• Collaborate with management to enhance processes, ensure compliance with regulations, and maintain accurate reporting.
• Stay informed of federal/state regulations, payer requirements, and clinical guideline updates (InterQual, MCG).
• Participate in continuous improvement initiatives and professional development activities.

What You Need

Non-negotiables

• At least 1 year of clinical appeal writing experience.
• Minimum 3-5 years of acute care clinical experience in a hospital setting (Med/Surg or similar); 2-3 years if ICU experience.
• Bachelor of Science in Nursing.
• Registered Nurse (PHRN or USRN) with active license.
• Proficiency with InterQual or MCG clinical guidelines.
• Familiarity with U.S. government programs and insurance regulations.
• Experience using electronic medical records (EMR) such as Epic, Cerner, or Meditech.

Preferred skills/expertise

• Master's degree or credential in business, healthcare, or related field.
• Certification in case management, clinical appeals, or clinical denials.
• Experience using systems for tracking denials and appeals.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint).
• Excellent analytical, critical thinking, and communication skills.
• Strong attention to detail and ability to make sound decisions independently.
• Experience working in a matrixed environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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Terms & conditions apply.