Document Management Specialist

2 weeks ago

Manila, National Capital Region, Philippines AS White Global Full time

What if your next role was with a global leader in medical and document management, trusted by insurers, law firms, and government agencies to deliver accurate, secure, and timely records?
The Opportunity
Drive operational excellence in a leading medical document management team by efficiently handling, organizing, and delivering critical medical records, while supporting smoother workflows and continuous improvement

Why join us?

  • Proudly Great Place to Work certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training
  • Flexible work setup

Staff Testimonial
" Growing everyday. Learning everyday. I have learned and lived these phrases in working with ASW and my client for almost two years now." - Digital Campaign Manager, ASW Philippines.

What You'll Do

  • Manage and organize patient records for upcoming appointments
  • Upload and maintain records in portals and databases
  • Prepare and send documentation to physicians on time
  • Follow up with clients for missing or outstanding records
  • Ensure secure and accurate processing of all records

Key Criteria

  • Minimum of 2 years clerical or admin experience, preferably in healthcare
  • Knowledge of HIPAA regulations is a plus
  • Proficient in Microsoft Office (Outlook, Excel, Word) and familiar with PDF/TIFF formats and general database navigation
  • Highly organized with strong time management, able to meet tight deadlines
  • Strong initiative, accountability, and ability to work independently or collaboratively in a team environment

Work setup:

  • Manila (BGC, Taguig): US Eastern Time hours (8:30pm–5:30am PHT) with a full onsite work arrangement.

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