Provisioning & Migration Specialist

1 week ago

Manila, National Capital Region, Philippines Pax8 Full time

Position Summary
The Provisioning & Migration Specialist (Migration Project Specialist) coordinates and completes projects related to partner and customer migrations. They focus on process and procedure completion, collaboration, and improvement. The Specialist communicates across the organization to stakeholders to support project delivery and ensures accurate and timely fulfillment for optimal partner experience. They continually develop improvements and feedback into our processes and procedures to assist with automation.

This role will be based in our office in Makati, Manila, working a night shift (10:00pm - 8:00am). Employees are required to attend the office 5 days/week.

Applicants will be reviewed January, 2026.

Essential Responsibilities (includes, But Is Not Limited To)

  • Manage migration and full partner acquisitions including project planning, requirement gathering, platform updates, ticket tracking, reporting, and communications.
  • Actively engage and work together with Pax8 stakeholders and process owners to provide critical support on all aspects of migrations and full partner acquisitions.
  • Drive continuous improvement of current process workflow through documentation, identifying areas of opportunity that create efficiency and remove obstacles and communicating recommended improvements to streamline and automate.
  • Devise and perform ad-hoc workarounds for potential platform and process obstacles.

Ideal Skills, Experience, And Competencies

  • At least two (2) years of experience performing complex back-office processes.
  • Experience working in a Lean/Agile environment using tools such as Wrike, Jira, or Trello.
  • Strong analytical, project management, and problem solving.
  • Quick learner, able to adopt new tools and data models.
  • Ability to build partnerships and working collaboratively with others to meet shared objectives.
  • Ability to develop and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Ability to build strong customer relationships and delivering customer-centric solutions.
  • Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
  • Ability to plan and prioritise work to meet commitments aligned with organizational goals.

Why join Pax8?
Well here are a few points of how we value our greatest assets:

  • At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
  • In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens
  • Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey
  • Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

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